Organization Overview, Mission, Vision, and Values

Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 40 clinic locations, the region’s only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.

Position Summary

The role of the Clinical Research Program Manager reports to the Chief Medical Officer (CMO). This position is responsible for the day-to-day management and execution of clinical trials, ensuring adherence to protocols, regulations, and ethical guidelines. This position is responsible for participant recruitment, data collection, documentation management, and overall clinical study coordination. This position plays a vital role in monitoring participant safety and well-being.

Essential Position Responsibilities

• Manage research projects, including protocol implementation, data collection, and ensuring adherence to regulations and ethical guidelines.
• Ensure all study activities are conducted in accordance with approved protocols and relevant regulations, including Institutional Review Board (IRB) requirements and HIPAA.
• Recruit, enroll, and manage study participants, ensuring informed consent is obtained and safety is prioritized.
• Collect, compile, document, and verify accurate and complete data from participants, including case report forms, adverse event reports, and other study documentation and report progress on an ongoing basis.
• Work collaboratively with researchers, clinicians, and other team members to facilitate research activities.
• Assist with technical aspects of research, such as data entry, database management, and specimen collection.
• Conduct literature searches, assist with grant applications, and contribute to the development of research publications.
• Remain knowledgeable and up to date on the latest research methodologies and guidelines.
• Serve as a primary point of contact for study participants, researchers, and other stakeholders, ensuring clear communication and coordination.

Qualifications

• Education: Bachelor's degree in a related field, including biology, health sciences, or nursing, required. Master’s degree in related field, preferred.
• Licensure and Certifications: Certified Clinical Research Coordinator (CCRC)
• Experience: Previous experience in a clinical setting, preferred. Previous experience in data mining and reporting within EMR, specifically Epic, preferred.

Professional Skills

• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Proficient in data entry, database management, and statistical software.
• Ability to work independently and as part of a team.
• Knowledge of research protocols, regulations, and GCP guidelines.
• Understanding of ethical research principles and participant safety.

Work Environment: This position will spend 40% of time standing or walking while performing work in an acute health care setting, including patient rooms. This position will spend 60% of time sitting while completing administrative job duties. This position will occasionally push, pull, lift or carry up to 50 lbs. This position will serve a culturally and linguistically diverse patient population. This position may be exposed to communicable diseases and bodily fluids.

Notice: This job description is designed to provide an overview of the essential and principal duties and responsibilities of the position. The job description is not designed or intended to cover or set forth a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Washington Regional reserves the right in its absolute discretion to change duties, responsibilities or activities or assign new duties, responsibilities, or activities at any time with or without notice. Employees may be directed to perform job-related tasks other than those specifically presented in this description.