Organization Overview, Mission, Vision, and Values

Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 40 clinic locations, the region’s only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.

Position Summary

The role of the Accounts Receivable Specialist reports to the Director of Business Services. This position is responsible for ensuring accuracy with patient demographic information entered in the billing system.

Essential Position Responsibilities

• Accurately documents patient demographic and insurance information in the designated software system
• Verify insurance eligibility utilizing appropriate software or partnering with insurance provider
• Monitor accounts to ensure payments are received timely and create follow up schedule to escalate claim, as needed
• Assist with monitoring the front desk including answering telephones, receiving and distributing correspondence
• Establish effective working relationships with all stakeholders

Qualifications

• Education: High school diploma or GED
• Licensure and Certifications: N/A
• Experience: Previous experience in a clerical support role, preferred. Previous experience with medical terminology, preferred.

Work Environment: This position will spend 80% of time sitting while performing work in a standard office environment and 20% of time standing and/or walking while pushing, pulling, lifting and/or carrying up to 50 lbs.