Organization Overview, Mission, Vision, and Values

Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 40 clinic locations, the region’s only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.

Position Summary

The role of the Practice Transformation - Lead reports to the Director of Value Based Programs. This position is responsible for overseeing the logistical management of initiatives including assessment, process mapping, and coordination of resource deployment in conjunction with the primary care clinic management team.

Essential Position Responsibilities

• Partners with clinics to collect data and coordinate information technology needs
• Remain knowledgeable regarding current regulatory guidelines
• Develop and provide educational material to staff members and providers
• Collect data from insurance payors and Center for Medicare Services and present data, as needed
• Maintain follow-up schedule for routine calls with necessary stakeholders
• Serve as ACO Population Health Nurse
• Maintain program portals including reviewing current members and assisting with adding and deleting members, as needed
• Maintain an effective working relationship with all stakeholders

Qualifications

• Education: Must be a graduate of an accredited nursing program
• Licensure and Certifications: Registered Nurse license and CPR, required. Valid driver’s license and auto liability insurance, required.
• Experience: Prior experience working within healthcare insurance industry with specific experience in PCMH and other practice transformation models preferred.