Organization Overview, Mission, Vision, and Values

Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for four consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 45 clinic locations, the area’s only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.

Position Summary

The role of the Registration/Checkout Clerk reports to the Clinic Manager. This position is responsible for overseeing the activities of the front office.

Essential Position Responsibilities

• Engage with customers, patients, guests, and coworkers in a positive and professional manner
• Communicate clearly and effectively with patients, clinic staff, and providers
• Perform office and administrative duties in an effective and efficient manner
  • Schedule appointments
  • Register patients
  • Collect co-payments and deductibles
  • Verify insurance eligibility

Qualifications

• Education: High school diploma or GED
• Licensure and Certifications: N/A
• Experience: Previous experience in a clerical support role, preferred.

Work Environment: This position will spend 80% of work time sitting while performing work in a standard office environment and 20% of work time standing and/or walking short distances while occasionally pushing, pulling, lifting and/or carrying up to 50 lbs.

Notice: This job description is designed to provide an overview of the essential and principal duties and responsibilities of the position. The job description is not designed or intended to cover or set forth a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Washington Regional reserves the right in its absolute discretion to change duties, responsibilities or activities or assign new duties, responsibilities, or activities at any time with or without notice. Employees may be directed to perform job-related tasks other than those specifically presented in this description.