Organization Overview, Mission, Vision, and Values

Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for four consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 45 clinic locations, the area’s only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.

Position Summary

The role of the Registration/Checkout Clerk reports to the Clinic Manager. This position is responsible for overseeing the activities of the front office.

Essential Position Responsibilities

• Engage with customers, patients, guests, and coworkers in a positive and professional manner
• Communicate clearly and effectively with patients, clinic staff, and providers
• Perform office and administrative duties in an effective and efficient manner
  • Schedule appointments
  • Register patients
  • Collect co-payments and deductibles
  • Verify insurance eligibility

Qualifications

• Education: High school diploma or GED
• Licensure and Certifications: N/A
• Experience: Previous experience in a clerical support role, preferred.

Work Environment: This position will spend 80% of work time sitting while performing work in a standard office environment and 20% of work time standing and/or walking short distances while occasionally pushing, pulling, lifting and/or carrying up to 50 lbs.