Organization Overview, Mission, Vision and Values

Washington Regional Medical System (the “System”) is our region’s only locally governed, community-owned, not-for-profit healthcare system. The System includes a 425-bed acute care hospital known as Washington Regional Medical Center (the “Hospital”) which is located in Fayetteville, Arkansas. The Hospital is supported by the System- including primary, specialty and urgent care operations - that span across Northwest Arkansas into Harrison and Eureka Springs. Being heavily supported and invested in our community makes Washington Regional a unique employer, encouraging staff to give back to the community in which we live and work … and give back to each other.

Washington Regional Mission, Vision and Values prove to be a firm foundation and inspiration from which we fulfill our purpose.

Mission: Washington Regional is committed to improving the health of people in communities we serve through compassionate, high quality care, prevention and wellness education.

Vision: To be the leading healthcare system in Northwest Arkansas --- the best place to receive care and the best place to give care.

Values: To treat others – patients and their families, visitors, physicians, and each other – as we would want to be treated.

Position Summary

The role of the Admitting Specialist reports to the Admissions Manager. This position is responsible for ensuring patient demographic information collected is accurate and entered into the billing system for outpatient and inpatient encounters. This position will be cross trained to function in various admissions areas.

Essential Position Responsibilities

• Engage with patients, guests, and coworkers in a positive and professional manner
• Ensure compliance with HIPAA policy
• Escort and/or transport patients to their appropriate destination
• Continuously monitor dedicated physician hotline for timely encounter creation
• Ensure accuracy and completion of registration information via the appropriate software
• Obtain picture ID of patient to ensure adherence to the Red Flag Rule
• Obtain all necessary documents and signatures and scan into the appropriate systems
• Coordinate bed placement and physician orders with Bed Control while communicating any delays to the patient and/or family and leadership
• Prepare estimate of services owed by patient according to specific payor contract, prepares payment arrangements with guarantor, and collects upfront payment, as necessary
• Reconcile daily cash collection and present findings to the Cashier
• Perform daily census reconciliation
• Resolve all registration edit errors daily

Qualifications

• Education: High School Diploma or GED
• Licensure and Certifications: N/A
• Experience: Minimum 1 years’ experience in a previous medical office setting, preferred. Familiarity with medical terminology, CPT, and ICD10 coding, preferred.

Work Environment: This position will spend 80% of the time sitting while performing work in a standard office environment and 20% of work time standing and/or walking short frequent distances with occasional lifting, bending, pushing and/or pulling up to 50 lbs. This position may be exposed to communicable disease and body fluids.

Qualifications

• Education: High School Diploma or GED
• Licensure and Certifications: N/A
• Experience: Minimum 1 years’ experience in a previous medical office setting, preferred. Familiarity with medical terminology, CPT, and ICD10 coding, preferred.