Organization Overview, Mission, Vision, and Values

Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for four consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 45 clinic locations, the area’s only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.

Position Summary

The role of the Phlebotomist reports to the Laboratory Supervisor. This position is responsible for ensuring the proper collection, labeling, and transporting of blood and other patient specimens. This position interacts closely with laboratory staff, patients, nursing, and medical personnel in the collection of specimens.

Essential Position Responsibilities

• Ensure patient is greeted and properly identified using the proper identifiers
• Perform proper venipuncture procedures and dermal skin specimen collections, therapeutic phlebotomy, and collect blood cultures utilizing aseptic technique
• Adhere to proper labelling requirements for blood banking purposes
• Prepare specimens for transport to the laboratory
• Assist with troubleshooting phlebotomy equipment
• Document specimen related information in the laboratory information system
• Clean and maintain phlebotomy equipment and reports issues to leadership, as needed
• Assist with specimen processing and distribution to different laboratory departments
• Comply with HIPAA and accreditation agency rules and regulations
• Follow safety and infection control guidelines
• Communicate effectively with internal and external customers
• Assist with other duties, as assigned

Qualifications

• Education: High school diploma or GED
• Licensure and Certifications: National phlebotomy certification, preferred.
• Experience: Previous experience in an acute hospital setting or phlebotomy role, preferred.

Work Environment: This position spends 90% of work time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs. This position spends 10% of time sitting while performing work in a standard office environment. This position has potential exposure to body fluids and communicable diseases. This position requires acute visual perception to read test orders for requisitions or test labels. This position serves a culturally and linguistically diverse patient population.