Organization Overview, Mission, Vision and Values

Washington Regional Medical System (the “System”) is our region’s only locally governed, community-owned, not-for-profit healthcare system. The System includes a 425-bed acute care hospital known as Washington Regional Medical Center (the “Hospital”) which is located in Fayetteville, Arkansas. The Hospital is supported by the System- including primary, specialty and urgent care operations - that span across Northwest Arkansas into Harrison and Eureka Springs. Being heavily supported and invested in our community makes Washington Regional a unique employer, encouraging staff to give back to the community in which we live and work … and give back to each other.

Washington Regional Mission, Vision and Values prove to be a firm foundation and inspiration from which we fulfill our purpose.

Mission: Washington Regional is committed to improving the health of people in communities we serve through compassionate, high quality care, prevention and wellness education.

Vision: To be the leading healthcare system in Northwest Arkansas --- the best place to receive care and the best place to give care.

Values: To treat others – patients and their families, visitors, physicians, and each other – as we would want to be treated.

Position Summary

The role of the Phlebotomist reports to the Laboratory Supervisor. This position is responsible for ensuring the proper collection, labeling, and transporting of blood and other patient specimens. This position interacts closely with laboratory staff, patients, nursing, and medical personnel in the collection of specimens.

Essential Position Responsibilities

• Ensure patient is greeted and properly identified using the proper identifiers
• Perform proper venipuncture procedures and dermal skin specimen collections, therapeutic phlebotomy, and collect blood cultures utilizing aseptic technique
• Adhere to proper labelling requirements for blood banking purposes
• Prepare specimens for transport to the laboratory
• Assist with troubleshooting phlebotomy equipment
• Document specimen related information in the laboratory information system
• Clean and maintain phlebotomy equipment and reports issues to leadership, as needed
• Assist with specimen processing and distribution to different laboratory departments
• Comply with HIPAA and accreditation agency rules and regulations
• Follow safety and infection control guidelines
• Communicate effectively with internal and external customers
• Assist with other duties, as assigned

Qualifications

• Education: High school diploma or GED
• Licensure and Certifications: National phlebotomy certification, preferred.
• Experience: Previous experience in an acute hospital setting or phlebotomy role, preferred.

Work Environment: This position spends 90% of work time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs. This position spends 10% of time sitting while performing work in a standard office environment. This position has potential exposure to body fluids and communicable diseases. This position requires acute visual perception to read test orders for requisitions or test labels. This position serves a culturally and linguistically diverse patient population.