Organization Overview, Mission, Vision, and Values

Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for four consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 45 clinic locations, the area’s only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.

Position Summary

The role of the Payment Poster reports to the Billing Manager. This position is responsible for obtaining payment data from different sources and posting payment related information to billing system(s). This position must maintain current knowledge of assigned payment guidelines, policies, and procedures related to various payor types and communicate changes to various areas of the organization, as requested.

Essential Position Responsibilities

• Collect and post 835 and non-835 remits, including rejections and non-payments to patient accounts correctly to ensure proper revenue cycle process
• Review remits via paper or electronic sources to appropriately post adjustments, non-payments, and payments to patient accounts
• Create and maintain spreadsheets for payor sources to balance batches posted each day
• Review and verify batches versus payments to ensure accurate reconciliation
• Provide System Support Coordinator with records of batch transactions
• Receive and distribute mail delivered daily
• Produce and distribute copies of electronic and paper remits to correct personnel
• Maintain filing system of hard copy payment files
• Research and review misapplied payments and verify findings to post payment to the correct accounts, as needed
• Access company bank website to create electronic file deposit and review correspondence from the bank to confirm deposit is received and correct

Qualifications

• Education: High school diploma or GED
• Licensure and Certifications: N/A
• Experience: Previous experience in an analytical, medical billing, or payment posting role, preferred.

Work Environment: This position will spend up to 80% of the time sitting while performing work in standard office environment. This position will spend 20% of the time standing and/or walking short distances with occasional lifting, carrying, pushing, and/or pulling up to 50 lbs.