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Trainer II, EHR & IS Applications ( Full- Time Mon -Fri)

Washington Regional Medical Center

Washington Regional Medical Center

IT
Fayetteville, AR, USA
Posted on Aug 31, 2024

Job Details

Washington Regional Med. Ctr. - Fayetteville, AR
Full Time
High School Diploma or GED
Day
Information Services

Description

Organization Overview, Mission, Vision and Values

Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for four consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 45 clinic locations, the area’s only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.

Position Summary

The EHR & IS Applications, Trainer II reports directly to the Training Manager, EHR & IS Applications. This position is responsible for leading training sessions, supporting curriculum development, and providing advanced troubleshooting for Electronic Health Records (EHR) and Information Services Applications. This role ensures that users gain a comprehensive understanding of EHR and Information Services systems.

Essential Position Responsibilities

  • Deliver instructor-led training sessions and workshops on EHR and Information Services Applications.
  • Contribute significantly to the development and refinement of training materials and curriculum specific to EHR.
  • Provide second-level support for complex issues within the EHR training environment.
  • Assist the Training Manager in coordinating EHR training sessions and managing training resources.
  • Mentor and support Trainer I staff members.
  • Monitor and evaluate user performance and provide detailed reports to the Training Manager.

Qualifications

  • Education: High School Diploma or GED; Associate’s degree or higher in a related field (such as Healthcare, Education, Information Technology) preferred.
  • Licensure and Certifications: EHR certification in one relevant modules or additional certifications in training, education, or healthcare fields (e.g., Certified Professional in Healthcare Information and Management Systems - CPHIMS)
  • Experience: Minimum of 3 years of experience in a healthcare or educational setting; demonstrated ability to develop and deliver training materials and sessions; experience with adult learning principles and instructional design

Work Environment


This position will primarily involve delivering training sessions in a classroom environment focused on EHR and applications, mentoring junior trainers, and working in an office environment. Sitting 60% of the time and standing, walking, upright movement 40% of the time.