Organization Overview, Mission, Vision and Values

Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the 10 Best Places to Live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for three consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 45 clinic locations, the area’s only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.

Position Summary

The role of the Appointment Coordinator reports to the Clinic Manager. This position is responsible for coordinating appointments between internal and external clients.

Essential Position Responsibilities

• Engage with customers, patients, guests, and coworkers in a positive and professional manner.
• Communicate clearly and effectively with patients, clinic staff, and providers.
• Perform office and administrative duties in an effective and efficient manner such as scheduling appointment, registering patients, collecting payments, and verifying insurance eligibility.

Qualifications

• Education: High school diploma or GED
• Licensure and Certifications: N/A
• Experience: Previous experience in a clerical support role, preferred.