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Health Information Services Tech

Washington Regional Medical Center

Washington Regional Medical Center

Fayetteville, AR, USA
Posted on Wednesday, June 19, 2024

Job Details

Washington Regional Med. Ctr. - Fayetteville, AR
Full Time
High School Diploma or GED
Information Services


Position Summary

The role of the HIS Tech I reports to the Health Information Services Manager. This position is responsible for supporting the revenue cycle by retrieving and processing discharged medical records and performing basic Release of Information (ROI) tasks in a timely and efficient manner.

Essential Position Responsibilities

  • Transport medical records to the HIS department while obtaining verification of record receipt
  • Assemble and scan medical records utilizing the electronic medical record (EMR) software
  • Remain knowledgeable regarding ROI in order to appropriately assist with release requests
  • Assist other departments and users on location of documents within EMR software
  • Appropriately utilize the transcription system for accessing documents, as needed
  • Effectively communicate with physician offices for retrieval and completion of needed documentation
  • Identify duplicate medical records and combine, as appropriate
  • Perform analysis of documentation in patient chart and utilize for reporting purposes
  • Issue deficiencies for missing information within the medical record
  • Assist with answering correspondence from outside agencies regarding their billing needs


  • Education: High School Diploma or GED
  • Licensure and Certifications: RHIT or RHIA certification, preferred.
  • Experience: Minimum 1-year previous experience in an HIS, healthcare, or clerical support role, preferred.

Work Environment: This position will spend 50% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs. This position will spend 50% of time sitting while performing work in a standard office environment. This position will require transportation between facilities.