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Call Center Registration Specialist

Washington Regional Medical Center

Washington Regional Medical Center

Customer Service
United States · Fayetteville, AR, USA
Posted on Monday, June 3, 2024

Job Details

Washington Regional Med. Ctr. - Fayetteville, AR
Full Time
High School Diploma or GED
None
Day
Admissions & Billing Services

Description

Position Summary

The role of the Call Center Registration Specialist reports to the Manager of Pre-Admissions. This

position is responsible for pre-registering patients with pre-scheduled services.

Essential Position Responsibilities

  • Maintain effective working relationships with internal and external clients
  • Assist patients with pre-registering for appointments by obtaining insurance information, collecting payments, and patient demographic information
  • Enter collected information into appropriate software system
  • Verify insurance eligibility and benefits
  • Review information entered into electronic medical record and billing software to ensure accuracy
  • Other duties, as assigned

Qualifications

  • Education: High school diploma or GED
  • Licensure and Certifications: N/A
  • Experience: Previous experience with medical billing, coding, or preferred.

Work Environment: This position will spend 80% of time sitting while performing work in a standard office environment and 20% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs.