Position Summary

The role of the Call Center Registration Specialist reports to the Manager of Pre-Admissions. This

position is responsible for pre-registering patients with pre-scheduled services.

Essential Position Responsibilities

• Maintain effective working relationships with internal and external clients
• Assist patients with pre-registering for appointments by obtaining insurance information, collecting payments, and patient demographic information
• Enter collected information into appropriate software system
• Verify insurance eligibility and benefits
• Review information entered into electronic medical record and billing software to ensure accuracy
• Other duties, as assigned

Qualifications

• Education: High school diploma or GED
• Licensure and Certifications: N/A
• Experience: Previous experience with medical billing, coding, or preferred.

Work Environment: This position will spend 80% of time sitting while performing work in a standard office environment and 20% of time standing and/or walking while pushing, pulling, lifting, and/or carrying up to 50 lbs.