Manager, Strategic Account Management
Sales & Business Development
USD 80k-186k / year + Equity
Posted on Jul 28, 2026
Position Summary...
What you'll do...
Who we are: We are a customer-focused team dedicated to helping sellers grow on Walmart Marketplace. We partner with enterprise-level, multi-category sellers to deliver a wide assortment to our customers, backed by excellent value and service. The Marketplace account management team enables growth for high-impact sellers through strategic planning, operational excellence, and cross-functional collaboration.
Role Summary: We are seeking an experienced, enterprise-minded account manager to oversee and grow a portfolio of large, multi-category sellers on the Marketplace. This individual will lead strategic account planning, merchandising & assortment optimization, operational excellence, and cross-functional execution to maximize GMV and seller success, while serving as the primary seller liaison.
Key Responsibilities:
- Full accountability for a book of high-volume, enterprise sellers
- Develop and execute joint business plans with sellers, including assortment expansion, seasonal strategies, promotional calendars, and growth roadmaps.
- Drive catalog and assortment strategy; lead sellers in improving listing quality — content, attributes, imagery, pricing, inventory, reviews — to enhance discoverability and conversion.
- Oversee operational readiness and compliance: track inventory health, fulfillment readiness, shipping and return logistics, and adoption of seller/fulfillment services.
- Monitor performance metrics and business health: GMV, conversion, in-stock rate, fulfillment metrics, customer feedback; perform deep-dive analyses and lead corrective or growth initiatives.
- Act as seller advocate internally: build strong relationships with seller leadership; collaborate with internal stakeholders (merchandising, operations, supply chain, product, marketing) to resolve issues, influence tools and processes, and support seller growth.
- Promote and drive seller adoption of Marketplace programs (fulfillment services, promotional events, marketing support) and align seller activities with Marketplace-wide seasonal or category initiatives.
- Work autonomously with high ownership and accountability; manage complex accounts in a dynamic, fast-paced, cross-functional environment.
Required Qualifications / Attributes:
- 5+ years of experience in e-commerce / marketplace account management / omni-channel merchandising / vendor management
- Demonstrated success in managing large, multi-category catalogs with measurable performance improvements.
- Strong merchandising and catalog management skills; deep understanding of assortment strategy, content optimization, pricing, and catalog hygiene.
- Operational expertise: inventory management, fulfillment, logistics, supply-chain processes, seller services.
- Excellent cross-functional collaboration, stakeholder management, and seller relationship-building skills.
- Data-driven with strong analytical capabilities; proficiency with spreadsheet tools (Excel/Sheets), BI tools, and comfort presenting performance analyses and business plans.
- Proactive, results-oriented, with strong ownership mentality; adaptable and able to manage multiple priorities under minimal supervision.
- Strong communication and negotiation skills; ability to influence internal stakeholders and external seller leadership.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Bellevue, Washington US-11663 | Hoboken, New Jersey US-10279: The annual salary range for this position is $96,000.00 - $186,000.00
Bentonville, Arkansas US-30008: The annual salary range for this position is $80,000.00 - $155,000.00
San Bruno, California US-08848 | Sunnyvale, California US-11789: The annual salary range for this position is $104,000.00 - $202,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
ㅤ
ㅤ
ㅤ
ㅤ
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.Option 2: 4 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Leading cross-functional teams, Master's degree in business, marketing and sales, healthcare, or related area., Sales
