Position Summary...

The Director, Material Handling Equipment Service, leads operational excellence and vendor management to ensure efficient and compliant facility workflows. This role drives change initiatives, oversees quality assurance, and manages crisis response to maintain high service standards. The position requires strategic collaboration across departments to optimize equipment reliability and technical performance. By leveraging data insights and industry best practices, the director enhances business processes and vendor relationships, supporting organizational goals and continuous improvement within material handling operations.

About the team:

The team consists of subject matter experts dedicated to supporting the fulfillment network by providing critical insights on loss elimination and operational efficiency. They collaborate across functions to enhance vendor relationships, ensure quality assurance, and drive continuous improvement in material handling equipment service. Focused on operational excellence and change management, the team addresses challenges proactively to maintain smooth network operations. Their expertise in crisis management and technical acumen supports the delivery of reliable solutions, fostering a high-performing environment that aligns with organizational goals and promotes effective vendor and network support.

What you'll do...

• Lead operational excellence initiatives to optimize material handling equipment service processes and ensure compliance with regulatory standards.
• Develop and implement change management strategies to enhance organizational capabilities and support continuous improvement.
• Oversee crisis management planning and response to minimize business disruption and financial impact.
• Manage vendor relationships, negotiate contracts, and monitor supplier performance to ensure service quality and reliability.
• Drive quality assurance programs, conduct audits, and recommend improvements for equipment reliability and safety.
• Utilize data analytics to inform decision-making and promote efficient service operations.
• Collaborate cross-functionally to align service strategies with business objectives and operational goals.

What you'll bring...

• Proven expertise in operational excellence with the ability to evaluate and improve organizational functions and ensure compliance with policies and regulations.
• Strong leadership in change management, including initiating and sustaining impactful organizational improvements.
• Experience in crisis management, capable of assessing risks and leading effective response strategies.
• In-depth knowledge of quality assurance processes and the ability to conduct audits and implement improvements.
• Advanced vendor management skills, including developing and maintaining strategic supplier relationships.
• Technical acumen in material handling equipment, troubleshooting, and driving technical enhancements.
• Ability to lead cross-functional collaboration and communicate effectively with cross-functional teams and stakeholders.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

ㅤ

ㅤ

ㅤ

ㅤ

‎

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's degree in a Technical related field (e.g., Controls, Electrical) and 8 years experience in Material Handling Industry or related field OR
10 years experience in Material Handling Industry or related field.
2 years supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Supervisory experienceMasters: Computer EngineeringProject Management - Project Management Professional - Certification

Primary Location...

805 Respect, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.