Position Summary...

What you'll do...

Role summary:
The (USA) Specialist, Alarm Central plays a critical role in monitoring and responding to safety and security alarms by coordinating appropriate responses, including dispatching security patrols and alerting emergency services. This position involves continuous system reviews to identify potential risks, managing communications during incidents, and compiling detailed reports. The role requires adherence to company policies and ethical standards while fostering collaborative relationships across teams. The Specialist supports a secure environment by maintaining confidentiality, demonstrating integrity, and contributing to continuous improvement efforts that enhance safety and operational excellence.
About the team:
Alarm Central operates within the Emergency Operations Center and the Global Security Operations Center, supporting store, club, and distribution center managers alongside asset protection associates. The team manages fire, panic, and burglary alarms across Walmart locations in the United States and Puerto Rico, ensuring compliance with UL and NFPA standards. Operating 24/7/365, Alarm Central provides timely responses, training, and resources to responsible parties, enhancing safety and security. The team’s dedication ensures Walmart remains a secure environment for all, especially during peak periods such as holidays, by delivering reliable support and expert guidance around the clock.
What you'll do:

• Monitor and investigate alarms, coordinating timely responses including dispatching security patrols or alerting emergency services as necessary.
• Assist associates during safety or security events, ensuring their well-being and travel security.
• Conduct continuous reviews of multiple systems to identify and mitigate potential risks.
• Notify and coordinate corporate responses by distributing advisories and communications related to safety or security incidents.
• Compile detailed daily and incident reports in compliance with company policies and procedures.
• Provide backup and on-call security support as required, maintaining confidentiality and ethical standards.

What you'll bring:

• Proven experience in monitoring and responding to alarm systems, including fire and security alarms, in compliance with industry standards such as NFPA 72.
• Strong knowledge of access controls, alarm devices, and security systems to effectively manage safety and security events.
• Excellent communication skills to coordinate responses, deliver advisories, and support associates during incidents.
• Ability to analyze multiple data sources to detect risks and compile detailed incident and daily reports.
• Commitment to ethical standards, confidentiality, and adherence to company policies and legal requirements.
• Proficiency with software and telecommunications systems relevant to alarm central operations.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The hourly wage range for this position is $21.00 - $40.00* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Alarm operations, alarm licensing, or related area.

Primary Location...

703 Associate Dr, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.