Position Summary...

What you'll do...

As a Principal, UX Designer, you will shape the vision for membership and store journey experiences across Walmart, Sam’s Club, and global markets including Canada and Mexico. You will lead complex, enterprise-scale design work across digital, omnichannel, and in-store experiences, helping customers and members shop, save, engage, and move seamlessly across touchpoints. This role requires strategic product thinking, exceptional UX craft, systems leadership, storytelling, and the ability to align teams around simple, scalable experiences for global membership growth.
About the team:

The Membership & Store+Club Journeys Design team creates experiences across Walmart and Sam’s Club, supporting U.S. and global markets. Our team brings together designers with deep expertise across Walmart, Sam’s Club, stores, membership, services, omnichannel commerce, and international markets. We design high-impact experiences across app, web, in-store, and connected retail journeys, balancing global consistency with local market relevance. Our work helps define how customers and members engage with Walmart and Sam’s Club across physical and digital ecosystems at enterprise scale. Immigration Sponsorship support is not available for this position
What you'll do:

• You will set design vision and lead strategic UX direction for complex membership and store journeys across Walmart, Sam’s Club, and global markets.
• You’ll partner with Product, Research, Content, Engineering, Business, and Market leaders to translate customer insights and business strategy into compelling experience concepts, journey maps, prototypes, and scalable product solutions.
• You’ll facilitate alignment, guide design sprints, mentor designers, champion design thinking, and raise the quality of work across teams.
• You’ll drive clarity through storytelling while ensuring experiences are useful, consistent, and built for real customer needs.

What you'll bring:

• Experience designing large-scale consumer products, with a strong portfolio of elegant, strategic design solutions.
• You have deep expertise in UX, interaction design, systems thinking, journey mapping, facilitation, prototyping, and executive storytelling.
• You are comfortable navigating ambiguity, influencing senior stakeholders, and simplifying complex business and customer problems.
• Experience in membership, loyalty, retail, commerce, services, omnichannel, global markets, or store experiences is a plus.
• You lead by doing, mentor others, and elevate design quality, culture, and impact across the organization.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. Benefits and Perks Beyond competitive pay, you can receive incentive awards for your performance. Other great benefits include a 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, flexible working hours, and more. We are reimagining the tech workplace by making a permanent transition to virtual work for most of our team. Of course, being together in person is an important part of our culture and shared success. We’ll collaborate in person at a regular cadence and with purpose. Equal Opportunity Employer Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing unique styles, experiences, identities, ideas and opinions – while being inclusive of all people. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 5 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 7 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Masters: Architecture, Masters: Artificial Intelligence, Masters: Business, Masters: Cognitive Science, Masters: Computer Science

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.