(USA) Director, Investigations

Walmart

Walmart

USD 110k-220k / year + Equity

Posted on May 21, 2026

Position Summary...

What you'll do...

Role summary: Lead and manage investigations encompassing an expansive range of fraud impacting the enterprise, from organized retail crime cases to health fraud, cyber-crime, insurance fraud, and ecommerce. Maximize analytical insight, in collaboration with the wider GI in-country team and law enforcement agencies. This role reports to the Group Director, Enterprise Fraud Investigations and is responsible for building and leading an international investigative capability aligned to Walmart’s global risk priorities. What you’ll do:
  • Based at the Home Office in Bentonville, AR, you will partner with the EFI Directors, the FFC Senior Director, and in-country GI Directors to assess risk and map fraud. From this analysis, you will design, engage, and influence investigative resources aligned to the highest fraud-risk portfolios.
  • Support the development of complex investigations focused on ORC, eCommerce, Health and Insurance Fraud along with other significant enterprise risks to Walmart’s business that could also include misappropriation, personal conduct, and major crime across multiple business segments.
  • Adopt a working partnership with international stakeholders, including Asset Protection, Fraud Strategy, the IROCC, and Legal Investigations to successfully close cases.
  • Execute a proactive investigative strategy, maximizing analytics to identify potential risk trends.
  • Liaise with law enforcement and retail trade associates to share best practice and intelligence.
  • Collaborate with leadership and internal business partners to remediate process gaps identified through investigations.
  • Support investigators in developing investigative theories using specialized techniques to gather and evaluate evidence, perform analysis, and draw findings.
  • Be the subject matter expert in your team’s casework.
  • Review reports ready for closure to ensure they meet internal and statutory requirements.
  • Promote and support company policies, procedures, mission, values, and standards of ethics and integrity.
  • Provide on-call support through a roster to respond to critical incidents via a war room operation.
  • Undertake international travel to visit investigators and develop key partnerships.
  • Manage case metrics, produce regular reporting on investigative outcomes, and present findings to senior leadership.
What you’ll bring:
  • You are a critical thinker, able to develop a team from the ground up.
  • You are a proven leader able to support and manage remote investigators.
  • You are a self-starter with experience across multiple fraud typologies and possess a proactive investigative mindset.
  • You have a proven track record in conducting complex investigations.
  • You possess exceptional written communication skills and the proven ability to understand and present complex information to both technical and nontechnical audiences.
  • You are an excellent collaborator and have a strong network, internally and externally.
  • You have experience of liaising with law enforcement and government agencies.
  • You are comfortable with ambiguity and capable of interfacing Walmart’s business platforms to present investigative findings and identify risks.
  • You can leverage AI, proactive analytics, and large datasets to identify trends.
  • You demonstrate advanced proficiency in MS Office (Excel, Word, and PowerPoint) and can learn new software tools with minimal training.
  • You hold, or are willing to obtain, relevant professional certifications (e.g., CFE, CPP, or equivalent).

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications
• Bachelor's degree in Criminal Justice, Business Administration, Political Science, or related field and 5 years’ experience in investigative casework/management, auditing, security, or related field OR 7 years’ experience in investigative casework/management, auditing, security, or
related field.
• 3 years of supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Fraud, loss, and corruption investigation and management, Leading or conducting commercial or governmental bribery investigationsCertified Forensic Interviewer (CFI) - Certificate, CFE - Certified Fraud Examiner - Certification, CPP - Certified Protection Professional - Certification, Drug Recognition Expert (DRE) - Certificate, Financial & Insurance - Certified Public Accountant - Certification, Human Resources - Professional HR (PHR) CERTIFICATION - Certification, LPC - Loss Prevention Certified - Certification, Professional Certified Investigator (PCI) - Certificate

Primary Location...

811 Excellence, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.