(USA) Director, Operations
Walmart
Operations
USD 110k-220k / year + Equity
Posted on May 11, 2026
Position Summary...
The Director, Walmart+ Store and Associate Enablement will lead efforts to activate stores and associates to drive membership growth, engagement, and retention. This role connects in-store execution with digital experiences, ensuring stores and associates are equipped to drive omni growth by elevating awareness of Walmart+ and empowering associates to serve as membership ambassadors.You will develop and scale strategies that increase awareness, expand benefit adoption, and strengthen acquisition and in-store engagement.
What you'll do...
- Lead the in-store activation strategy to grow Walmart+ awareness, adoption and engagement
- Partner with operations to scale programs, improve execution, and drive consistency
- Equip associates to be Walmart+ ambassadors through training, tools, and incentives
- Partner cross-functionally to develop targeted programs and materials that enable stores to promote Walmart+
- Own Walmart+ messaging at major enterprise moments (YBM, Holiday, Associate Week) to drive alignment and execution
- Ensure stores have clear, actionable data and insights to execute and drive accountability
- Track key metrics, field feedback, and customer insights to identify opportunities, inform roadmaps and continuously improve programs
- Oversee associate membership program
- Lead and develop a high-performing team
What you'll bring...
- Extensive experience in operations and associate enablement, leading large-scale, cross-functional initiatives.
- Bias for action with a continuous improvement mindset, using data, feedback, and testing to evolve programs.
- Experience building, leading, and developing high-performing teams.
- Ability to balance strategic thinking with strong operational execution and attention to detail.
- Demonstrated ability to influence cross-functional stakeholders.
- Strong communication skills to drive clarity and alignment at all levels.
- Adaptability and a commitment to fostering a culture of accountability, integrity, and operational excellence.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations, or related field and 5 years’ experience in operations, project management, or related area OR 7 years’ experience in operations, project management, or related area. 3 years’ supervisory experience.Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Working on cross-functional teams or projectsMasters: Business AdministrationProject Management - Project Management Professional - Certification

















