(USA) Manager, Fraud Prevention & Investigations
Walmart
Administration, Accounting & Finance
USD 70k-130k / year + Equity
Posted on Apr 22, 2026
Position Summary...
What you'll do...
Role summary
Help protect customers, associates, and the business by leading end-to-end fraud prevention across analytics and field investigations. As a Manager, Fraud Prevention & Investigations, you’ll translate senior fraud strategy into scalable operating plans, SOPs, and measurable execution—while advancing detection methods and overseeing complex investigations using digital and on-site evidence. This is a high-impact role with broad cross-functional visibility, shaping how we identify emerging threats, reduce losses, and improve detection precision.About the team
Our Fraud Prevention & Investigations team blends analytical detection with field-based investigation to identify, validate, and disrupt fraud patterns across operations. We operate with strong operational rigor—clear workflows, audit-ready documentation, and performance reporting—so we can scale consistently while staying aligned to policy, compliance, and risk-management goals. This role connects data signals to real-world findings, ensuring insights from investigations continuously improve detection methods, tooling, and program strategy.What you’ll do
- Build and maintain SOPs, workflows, QA frameworks, and reporting to ensure scalable, auditable fraud operations across analytics and field investigations.
- Monitor program health metrics, identify gaps, and drive continuous improvement through dashboards and performance measures.
- Lead detection method development (signal design, pattern analysis, validation) and identify emerging threats.
- Oversee deep-dive investigations using digital evidence and field activity; ensure chain-of-custody and audit-ready case files.
- Manage escalations and partner with Legal, Compliance, Product, Engineering, and Care Operations on fraud requirements and countermeasures.
What you’ll bring
- Experience leading fraud prevention programs that combine analytics and investigations, including operationalization (SOPs, QA, metrics, reporting).
- Demonstrated ability to develop/validate fraud detection signals or models and reduce false positives through hypothesis testing.
- Hands-on investigation expertise using digital evidence (e.g., CCTV, device metadata, geolocation) and field findings.
- Knowledge of evidence handling, chain of custody, and working with Legal/Compliance and (as needed) law enforcement/regulators.
- Strong cross-functional execution skills translating risk requirements into scalable processes and tooling improvements.
Regions & travel
We are hiring three roles aligned to the following regions:- Midwest Region
- West Region
- Northeast Region
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Bentonville, Arkansas US-30005 | MILWAUKEE, Wisconsin US-02452: The annual salary range for this position is $70,000.00 - $130,000.00
VALLEY STREAM, New York US-05293: The annual salary range for this position is $84,000.00 - $156,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor’s degree in criminal justice, business, information security, data analytics, or related area and 5 years’ experience in fraud investigations, fraud prevention, risk management, or compliance.Option 2: 7 years’ experience in fraud investigations, fraud prevention, risk management, compliance or related area.
2 years’ experience in a people leadership role, managing investigators, analysts, or operational specialists.
Experience across data-driven fraud detection (for example, signal design, pattern analysis, model validation, or behavioral analytics), field-based investigations (on-site observation, evidence collection, case management), developing standard operating procedures, quality assurance frameworks, and operational standards for investigation or compliance programs.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Background in eCommerce, retail, or high-scale consumer platforms with 10,000+ contractor or associate populations., Experience in gig economy, marketplace, or platform business models with driver/courier/contractor fraud-prevention programs., Experience with digital forensics tools, OSINT [GT1.1]techniques, device analysis, or geolocation-based investigations., Professional certifications such as CFE (Certified Fraud Examiner), CAMS, or equivalent.
