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Senior Director, Site Merchandising - Homepage Site Operations & Strategy

Walmart

Walmart

Sales & Business Development, Operations
Posted on Mar 18, 2026

Position Summary...

Senior leader responsible for defining and delivering Walmart.com’s site-wide content strategy, including the identification, prioritization and editorial execution of high-impact messages the site. In addition, this leader acts as the single-threaded business owner for the site’s primary real estate — the Homepage and navigation — ensuring a consistent editorial voice, operational rigor and tight alignment with personalization and product systems.

What you'll do...

About the team This role leads Walmart.com’s site-wide content strategy and owns the Homepage and navigation as the site’s primary real estate. The team operates at the intersection of merchandising, creative, product, analytics and engineering to ensure high-impact messages are prioritized, executed with operational rigor, and aligned with personalization and product systems to deliver a consistent, high-quality customer voice across the site. What You’ll Do…
  • Own site-wide content strategy & editorial mission. Define the site content vision, editorial principles and KPIs; decide what messages belong on which surfaces (Homepage, nav, campaign and category pages) and ensure a consistent, high-quality customer voice across the site.
  • Full end-to-end ownership of Homepage & Navigation. Serve as the business owner for the Homepage and navigation: set full-page strategy, event planning and execution, leadership reviews, and QA to protect customer experience.
  • Create the prioritization & governance engine. Design and operate a transparent prioritization framework and message lifecycle (intake → editorial plan → asset readiness → launch) so scarce site real-estate is allocated to the highest customer and business value.
  • Partner with personalization team for implementation of algorithmic prioritization logic. Ensure message metadata and prioritization signals feed personalization systems (and that algorithmic outputs honor guardrails); define manual-override rules and tuning processes.
  • Drive measurement, experimentation & rollouts. Own full-page and cross-site measurement, develop a test & learn culture in close partnership with analytics, scale learnings quickly across all high-impact surfaces.
  • Run the operating cadence & cross-functional alignment. Lead the intake, build/flip QA, leadership review and RCA rhythms; coordinate merchants, creative, product, analytics and engineering to remove blockers and align priorities.
  • Build and scale a content center of excellence. Recruit and develop leaders and specialists, define roles and career paths, and accelerate impact through standardized workflows, automation, and agentic solutions.
What You’ll Bring…
  • Extensive experience developing and executing enterprise-scale site merchandising and content strategies that drive traffic, sales conversion and transaction growth, grounded in customer insight and competitive intelligence.
  • Deep expertise in eCommerce site experience (Homepage, navigation, item page, shelf and taxonomy) with a demonstrated ability to optimize full-funnel performance across high-traffic digital platforms.
  • Strong business and financial acumen, including building business plans, forecasting performance, establishing KPIs, analyzing variance, and leading root cause analysis to unlock revenue impact.
  • Proven cross-functional leadership across Marketing, Merchandising, Creative, Product, Analytics and Engineering, aligning digital experience strategy with broader omnichannel and eCommerce objectives.
  • Fluency in data, experimentation and personalization systems, integrating algorithmic decisioning and analytics into merchandising and content strategies while maintaining clear governance and guardrails.
  • Track record of building and leading high-performing teams, recruiting and developing senior talent, and modeling integrity, accountability and a customer-first mindset to deliver sustainable results.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $130,000.00 - $260,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor Degree in business or related field or 4 years’ equivalent experience
3 years' supervisory experience

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

ECommerce merchandising, UI/UX, Interactive and Visual Design, Business Management, or related area, Master's degree in Merchandising, Visual Design, Business Management, or related areaMasters: Business

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.