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Manager, Technology Operations & Governance

Walmart

Walmart

IT, Operations
Posted on Feb 25, 2026

Position Summary...

We are seeking an experienced and proactive Manager, Data Governance to support the Senior Manager, Data Governance in the execution and operationalizing comprehensive, end-to-end data governance program across Walmart Claims Services (WCS). This role will implement governance standards, processes, and capabilities aligned to enterprise data policies and the Enterprise Data Strategy Framework, enabling the business to confidently access, understand, trust, and use data to drive decision-making, ensure compliance, and increase data value. This role plays a critical part in ensuring compliant data access, responsible data sharing, and lifecycle governance across internal and external data consumers.

About the team
The Data Enablement & Governance team at Walmart Claims Services (WCS) is focused on transforming how WCS makes decisions by delivering governed, high-quality foundational data products that enable seamless, self-service insights.

The ideal candidate will drive adoption of governance practices across business and technology teams. This role partners closely with business stakeholders, data owners, Product, Engineering, and Analytics to embed governance into day-to-day operations and data product delivery.

What you'll do...

Data Governance & Stewardship
  • Support the rollout and operationalization of data governance standards, policies, and processes aligned to enterprise data governance objectives and the Enterprise Data Strategy Framework.
  • Assist with maintaining and supporting the governance operating model, including data owner and data steward roles, processes, and escalation paths.
  • Support a network of data owners and data stewards across Walmart Claims Services and drive adoption of governance practices.
  • Serve as a business-facing point of contact for data governance related enquiries and decisions.

Metadata, Data Quality & Issue Management
  • Assist in the development and upkeep of business glossaries, data dictionaries, metadata standards, and consistent naming conventions across systems and reports.
  • Partner with business and technology teams to define and implement data quality rules, validation checks, KPIs, and monitoring processes.
  • Investigate and track data issues, supporting remediation efforts and root cause analysis. Facilitate data issue management, including root cause analysis and coordination of remediation efforts.
  • Provide input and guidance on data governance and cataloging tools, including the Enterprise Data Portal (EDP).

Data Access, Data Sharing & Privacy Enablement

  • Support the implementation and governance of data access standards and processes to ensure appropriate, role-based, and policy-aligned access to data assets.
  • Support the operationalization of data sharing frameworks, including internal data sharing agreements, third-party data sharing considerations, and approval workflows.
  • Provide governance oversight for sensitive, regulated, and high-risk data, including classification, handling requirements, and usage restrictions.
  • Enable secure and compliant self-service data access by balancing risk management with business agility

Enablement, Delivery & Measurement
  • Partner with business stakeholders, Product, Engineering, and Analytics to embed governance into day-to-day operations and data product delivery.
  • Support training, awareness, and documentation efforts that drive data literacy across teams.
  • Report data governance KPIs and maturity metrics, identifying opportunities for continuous improvement.

What you'll bring:
  • Strategic thinker who can align governance practices with enterprise data goals and long-term business value.
  • Strong collaborator and influencer, capable of engaging stakeholders across business, analytics, product, and engineering
  • Proficient in data quality management including defining rules and monitoring KPIs
  • Experience managing metadata and business glossaries, with the ability to connect technical and business definitions for broader understanding.
  • Hands-on and execution-focused, able to operationalize governance into daily processes
  • Ethical and compliance-minded, with awareness of regulatory requirements (e.g., HIPAA, GDPR) and their impact on data use.
  • Curious, resilient, and adaptable, capable of navigating ambiguity and evolving organizational needs.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Your Career Journey at Walmart At Walmart, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us as recruiters: We’ll reach out via verified LinkedIn profiles or emails ending in "@walmart.com.” or “@samsclub.com”. All job opportunities and applications are hosted on our official careers site: http://careers.walmart.com. There is no cost or payment required to apply or be considered for a position.

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity. Thank you for exploring opportunities at Walmart. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $80,000.00 - $155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.
Option 2: 5 years’ experience in project management, program management, program operations, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

905 Customer Dr, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.