Senior Manager, Program Management - Pickup, Delivery & Returns
Walmart
USD 104k-202k / year + Equity
Posted on Feb 19, 2026
Position Summary...
Last Mile is the fastest-growing part of our business and one of the largest, most dynamic segments of the gig economy. We are redefining how delivery works at scale—facing challenges that demand innovation, precision, and relentless execution. This role is critical to enabling future growth and ensuring operational excellence across a broad portfolio that includes Last Mile, Trust & Safety, In-Store Fulfillment, and Returns.As Senior Manager, Program Management, you will partner closely with senior leadership to define strategy, drive execution, improve end-to-end processes, and ensure alignment across multiple cross-functional stakeholders and workstreams. You will have wide exposure to strategic initiatives and operational programs that shape the future of delivery, including Spark Driver earnings, government reporting, and cross-functional operations.
What you'll do...
- Drive Strategic Execution:
Lead multiple business plans and projects by identifying customer and operational needs, developing priorities, and removing barriers to success.
- Enable Operational Excellence:
Oversee all operations for the team, ensuring programs run efficiently and meet performance standards. Develop contingency plans and adapt quickly to changing priorities.
- Lead Program Governance:
Implement a robust program management lifecycle, including communication strategies, stakeholder education, and risk mitigation.
- Champion Process Improvement:
Conduct gap analyses, identify improvement opportunities, and implement best practices to streamline workflows and enhance scalability.
- Deliver Insights & Reporting:
Interpret data to inform decisions, evaluate program performance, and ensure compliance with external government reporting requirements.
- Build & Develop Talent:
Mentor and coach associates, foster a team-based environment, and promote a culture of belonging, integrity, and continuous learning.
What You’ll Bring…
- Proven experience in program management, preferably in large-scale operations or technology-driven environments.
- Strong ability to navigate complexity, influence stakeholders, and drive alignment across diverse teams.
- Expertise in process improvement, change management, data-driven decision-making, and risk management.
- Exceptional leadership skills with a focus on developing talent, building trust, and promoting inclusion.
- A growth mindset and resilience in the face of changes and challenges.
Why Join Us?
- Be part of one of the fastest-growing segments in the gig economy.
- Shape the future of delivery and fulfillment at scale.
- Work on high-impact initiatives that drive innovation and customer value.
- Collaborate with senior leaders and gain exposure across multiple strategic areas.
Ready to help us redefine delivery? Apply today and make an impact that matters.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Sunnyvale, California US-11789: The annual salary range for this position is $104,000.00 - $202,000.00
Bentonville, Arkansas US-30005: The annual salary range for this position is $80,000.00 - $155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
2 years’ experience leading cross-functional teams.3 years’ experience using intermediate functionality of Microsoft Office.
Bachelor's degree in Business, Human Resources, or related field and 4 years’ experience in project management, compliance, operations management, or related area OR 6 years’ experience in project management, compliance, operations management, or related area.
Bachelor's degree in Business, Human Resources, or related field and 4 years’ experience in project management, compliance, operations management, or related area OR 6 years’ experience in project management, compliance, operations management, or related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Managing a budget, profit and loss statement, or relate financial process, Master’s degree in Business Administration or related field like (not limited to) project management, compliance, operations management, or related area, Project Management Certification
