Manager, Process Improvement
Walmart
Operations
Bentonville, AR, USA
USD 80k-155k / year + Equity
Posted on Sep 25, 2025
What you'll do at
Position Summary...
Join a high-impact team driving transformation across Walmart’s Marketplace and Seller Support ecosystem. As a Manager of Process Improvement within Change Management, you’ll lead initiatives that shape how we scale operational readiness, improve seller experience, and enable tech-powered solutions. This is a unique opportunity to influence cross-functional change in a dynamic, fast-paced environment.What you'll do...
About the Team
Our Change Management team empowers sellers and operational teams through people-led, tech-powered solutions. We focus on proactive planning, readiness design, and stakeholder alignment to ensure smooth implementation of product, policy, and process changes. This role plays a critical part in bridging gaps between Operations, Learning & Development, Workforce Management, and Product teams to deliver scalable, efficient change.
What You’ll Do
- Lead change management efforts across a portfolio of Marketplace and Seller Support initiatives
- Design and Implement scalable processes that support operational readiness and adoption
- Collaborate cross-functionally to align stakeholders and ensure seamless execution
- Translate strategic goals into actionable plans that drive measurable outcomes
- Promote proactive change practices through structured planning, communication, and engagement
What You’ll Bring
- Experience managing cross-functional projects or programs in eCommerce, customer support, or operational transformation
- Strong ability to connect strategy to execution through structured planning and stakeholder engagement
- Comfort with ambiguity and a track record of driving clarity and outcomes across teams
- Familiarity with change management frameworks (e.g., Prosci, ACMP) or project management methodologies (e.g., PMP, Agile)
- Excellent communication skills and a bias toward action
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $80,000.00-$155,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor’s degree in Finance, Human Resources, Engineering, Supply Chain, or related field and 2 years’ experience in consulting, project management, business strategy, or relevant area OR 4 years’ experience in consulting, project management, business strategy, or related area.Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Leadership of cross-functional task forces or projects, Project Management Masters, Masters: Human Resources, Masters: Supply Chain Lean Six Sigma Champion Certification - Certification
