Senior Manager, Technology Operations - Seller Wallets for Marketplace
Walmart
IT, Operations
Bentonville, AR, USA
USD 90k-180k / year + Equity
Posted on Jul 14, 2025
What you'll do at
Position Summary...
Are you ready to build and scale something from the ground up? We’re looking for a Senior Manager- Marketplace Wallet to lead the development and growth of this innovative embedded payment product designed for our marketplace sellers across the globe.This is a rare opportunity to launch a program from 0-to-1. You’ll operate as the product owner of a high-impact initiative. You’ll define the vision, develop the strategy, launch the product, and drive adoption, monetization, and operational excellence.
The position has high visibility within the organization and requires collaboration with a broad range of cross-functional teams and leaders across Walmart Marketplace.
While this is currently an individual contributor (IC) role, it could evolve into a people leadership position as the program scales.
What you'll do...
🔍 What You’ll Do
- End-to-End Strategy: Develop the long-term strategy and roadmap for the Seller Wallet program, including user analysis and competitive analysis to generate actionable insights that drive Wallet's business strategy, service operations, and process improvements.
- Cross-Functional Execution: Collaborate with Product, UX, and Tech teams to create best-in-class Seller Wallets experiences incl. FX conversion and value-added fintech services. Identify opportunities for differentiations and continuous iterations.
- Thought Leadership: Stay updated on industry trends, the competitive landscape, macro-economic factors, and emerging trends in embedded payments and fintech. Leverage the industry insights to identify and champion forward-looking innovation opportunities in embedded finance.
- Program Success: Define the program success metrics and develop a dashboard to monitor and report program performance to executives. In addition, facilitate business review meetings with internal and external stakeholders to create robust operating rhythm, discuss strategic priorities, and drive accountability.
- Go-to-Market Leadership: Partner closely with Marketing, Go-to-Market (GTM), and Account Management teams to drive product adoption, engagement, and monetization.
- Service Excellence: Ensure best-in-class service quality and operational performance partnering with our operation teams and training front-line agents.
- Compliance & Risk: Partner with internal compliance, legal, and risk teams to build and maintain processes to meet regulatory and risk requirements.
- Data-Driven Insights: Derive actionable insights from seller feedback and data, making recommendations to improve the Seller Wallets experience, including product, services, and tools.
✅ What You'll Bring
- Education: Bachelor's degree in Business, Strategy, Operations, Analytics, Computer Science or a related field. An MBA or advanced degree is preferred.
- Experience: Minimum 10 years of professional experience with 5+ years in B2B payments, fintech, eCommerce, marketplace, or related fields.
- Competencies and Qualities
- Proven success building and scaling 0-to-1 products or programs with measurable results
- Strong understanding of wallets, payment infrastructure, compliance (KYC/KYB/AML)
- Customer-centric approach: Prioritizing customers' needs and pain points.
- Analytical skills: Adept at using data and analysis to drive decisions.
- Leadership and Teamwork: Proven cross-team leadership capabilities and the ability to foster trusting relationships with internal and external partners.
- Drive and Accountability: High drive and bias for action, with a strong sense of ownership and accountability
- Communication: Excellent written & oral communication skills, and leadership presence across stakeholders
- Passionate about delivering both innovation and outstanding service
- Growth mindset: Always seeking opportunities for improvement and innovation
- Expertise in cross-border transactions and FX is a strong plus
🌟 Why This Role
- Be the owner of a product
- Shape the payment strategy for a fast-growing marketplace
- Join a mission-driven team
- Clear path to leadership
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Sunnyvale, California US-08479:The annual salary range for this position is $117,000.00-$234,000.00
Bentonville, Arkansas US-08098:The annual salary range for this position is $90,000.00-$180,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.Option 2: 7 years’ experience in project management, program management, program operations, or related area.2 years’ supervisory experience.Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
