(USA) Senior Manager, Research Operations - Walmart Healthcare Research Institute
Walmart
Operations
Bentonville, AR, USA
USD 130k-260k / year + Equity
Posted on May 2, 2025
Position Summary...
As a key member of the Research Operations team, you will be responsible for planning, executing, and closing research programs and initiatives. This role ensures the timely delivery of contract objectives through strong leadership, effective communication, and issue resolution. You should have excellent communication skills (including external and internal facing) and be adept at managing multiple accounts or projects simultaneously, all while embodying Walmart's values of respect, service, excellence, and integrity.What you'll do...
- Drive and Own Projects: Lead multiple project plans by identifying needs, removing barriers, and fostering continuous improvements in workflows.
- Develop and Execute Plans: Create comprehensive project plans, monitor key performance indicators, and drive the execution of clinical operations using Walmart's data and infrastructure.
- Innovate and Train: Contribute to team training, participate in meetings, and leverage innovative thinking to create new delivery models for research operations.
- Promote Team Environment: Foster a team-based work environment that values communication, creativity, and proactive problem-solving while supporting Walmart's policies and upholding the highest standards of integrity and ethics.
- Collaborate Cross-Functionally: Work with Walmart partners and various teams to build strong relationships, manage talent, and achieve business goals, ensuring that client needs are met with a positive and proactive attitude.
About the team:
- Our team is dedicated to operational excellence and delivering the highest quality of contracted services, always keeping patients at the center of everything we do.
- We are a small, agile, and dynamic team that thrives on collaboration, innovation, and continuous improvement.
- We operate with a mindset of inclusivity and diversity, valuing each team member's unique contributions and fostering a supportive and respectful work environment.
- Our team is composed of professionals with diverse backgrounds and expertise, working together to achieve common goals and drive impactful results.
What you’ll bring:
- Strategic Planning: Capability to develop comprehensive project plans and lead teams proactively.
- Innovative Thinking: Creativity in developing new delivery models for research operations.
- Customer Focus: Strong focus on delivering business results to clients (pharmaceutical partners) while prioritizing customer/patient needs.
- Project Management Expertise: Experience in planning, executing, and closing projects while ensuring timely delivery of objectives.
- Communication Excellence: Ability to recognize when to escalate issues, maintain transparency, and keep the team informed on mission-critical items.
- Proactive and Positive Attitude: A proactive, good-natured approach to problem-solving and client interactions, embodying Walmart's values of respect, service, excellence, and integrity.
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The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
This position is based at our main corporate campus in Bentonville, Arkansas! We have an excellent relocation package to help you get here!
Learn more about what Bentonville has to offer:
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $130,000.00-$260,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor's degree in health science or related area.5 years’ operational experience in clinical development.
Prior work experience with decentralized trials and/or digital healthcare operations and implementation.
Prior work experience in a clinical research environment, preferably in the pharmaceutical industry.
Prior work experience healthcare, clinical trials, regulatory standards, and industry standards.
Prior work experience utilizing Good Clinical Practice (GCP).
Prior work experience in a high-growth environment to build a nascent operational infrastructure.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master's degree in Health Science or related area., Prior work experience in a matrixed environment., Prior work experience in client-facing role.
