(USA) Senior Director, Product Management (Propel) and Product Operations
Walmart
Position Summary...
What you'll do...
Reporting directly to the Chief Product Officer, this role will lead and evolve the Product Operations function at Sam’s Club. Key responsibilities include Propel ownership — our internal product managing roadmap intake, enrichment, and enablement — annual planning, strategic initiative ownership, and the development of PM training and support. This high-impact role is critical to how we align, operate, and deliver product value at scale.
Defines long-term vision and product strategy for multiple, more complex product families by collaborating to develop long-term corporate financial
plans; developing and delivering on the financial plan for area of responsibility; capitalizing on domain expertise; leveraging internal and external best
practices and standards to drive decision making; identifying and anticipating market opportunities based on an in-depth understanding of the market
and competition; overseeing the execution of competitive assessments, driving innovation; approving business cases; prioritizing and allocating
resources; and approving objectives and key performance indicators.
Develops and enhances multiple, more complex product families by identifying and adopting emerging technology; collaborating with senior
leadership to ensure alignment between roadmap and business strategies; developing and managing roadmaps across product areas; navigating
ambiguous business challenges; identifying high impact and return on investment opportunities; turning customer insights into actionable priorities
and initiatives; drawing insights from benchmark studies and industry leaders to inform roadmaps and strategies; overseeing the development of user
and business acceptance criteria and product roll out strategy; managing risks and dependencies; and prioritizing product backlog.
Builds and fosters collaborative relationships with key partners (for example, business leaders, User Experience, Engineering, Analytics) by driving
priorities across business pillars and role modeling transparency; communicating product roadmaps and priorities; collaborating across product areas
for roadmap prioritization; engaging with key partners to determine the best product and business strategies; and gaining buy-in from executive-level
leadership.
In-Depth Domain Expertise: Requires knowledge of: Domain-specific methodologies, tools, and processes; Domain-specific products; Domain specific
best practices; Domain-specific market standards in product/platform architecture To demonstrate awareness of various principles, ways of
working, and terminologies across a domain. Compares and contrasts the latest developments and emerging trends and issues in a domain.
Identifies areas of innovation within a domain while understanding downstream impacts on subdomains. Identifies areas for the implementation of
new processes, automation techniques, and updated ways of working while understanding downstream impacts on subdomains.
Driving Customer/ Client Needs: Requires knowledge of: Customer and business problems; Design thinking; Dependencies and impacts on
product processes/ways of working; Journey mapping; Process optimization; Communication and influencing techniques. To drive a culture to
understand and address customization needs based on functional requirements. Enables the creation of an ecosystem that identifies and addresses
unmet customer needs.
Product Vision and Strategy: Requires knowledge of: Problem formulation and solutioning; Hypothesis framing; Business strategies; Business
management practices across multiple domains; Customer segments and needs; Domain-specific knowledge; "Go to Market" strategies; Industry,
environmental, and economic factors and competitors; Product discovery process, product vision, product strategy and challenges; Rapid prototyping
and Lean experimentation methodologies; Concepts of "First Principle," "Whole Product," and "Crossing the Chasm". To own multiple complex
customer problem/needs. Promotes and drives value creation in evergreen and new areas using "Whole Product" concepts. Drives the product
discovery process to improve product success. Creates guidelines for validation at different levels (for example, product, problem, user). Promotes
strategies and vision and impacts on various related products. Provides guidance in creating "Go-to-Market" strategies by considering relevant user
segments and ensuring mass adoption.
Product Roadmap and Development: Requires knowledge of: Product roadmap development techniques; Roadmap presentation; Roadmap
features and items; Project management techniques; Modern business practice (for example, Agile methodologies, Scrum); Minimum Viable Product
(MVP) creation; Product development lifecycles; Product development concepts (for example, "Crossing the Chasm") To own roadmaps of multiple
complex product lines/product families and works with leadership to ensure alignment with overall business strategy. Creates strategies/processes
that drive compliance and ethical norms. Addresses external/market constraints. Reviews and updates PM processes to formalize expectations.
Oversees MVP and final product rollout and scaling processes.
Data Driven Product Decisions: Requires knowledge of: Product and feature analytics; Data analysis tools and techniques; Research for analysis
activities; Documentation procedures (for example, data logs); Modern industry practices and emerging trends. To extract insights and promote the
value of insight extraction from complex data analytics. Guides and extracts relevant data to drive effective product decisions. Demonstrates
awareness of best practices in insight extraction from databases techniques. Independently drives product/feature analytics.
Influencing and Building Stakeholder Consensus: Requires knowledge of: Verbal/non-verbal behaviors ; Application and allocation of business
communication styles/techniques in ambiguous and challenging situations; Situational awareness; Elements of Emotional Intelligence and Influencing
Styles; Communication channels/mediums; Interpersonal skills and universal relationship building. To lead discussions with varying viewpoints and
influences diverse audiences. Leverages fact-based data and analytics insights to build a cohesive narrative. Demonstrates decision and coordination skills. Serves as a trusted advisor to diverse stakeholders on the product/technology matters.
Provides timely feedback and seeks, internalizes, and utilizes feedback received. Technology Orientation: Requires knowledge of: Competitive technology landscapes; Existing portfolio of enterprise systems, technologies, services, and architecture; Common PaaS and IaaS technologies and environments; Software quality assurance methodologies, tools, processes, and checkpoints; Emerging technology and industry trends; Product and technology innovation. To lead the adoption of new and emerging technologies. Assesses and researches the market to selectively adopt technologies and drive innovation. Collaborates with engineering managers and team members to maintain technical debt at optimal levels. Recognizes risks in architectural choices and guides team members on architectural choices. Forecasts competitor, market, and technology trends.
Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvement opportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning.
Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new and existing talent.
Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy.
Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives; and supporting associate efforts in these area.
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
- Health benefits include medical, vision and dental coverage
- Financial benefits include 401(k), stock purchase and company-paid life insurance
- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
San Bruno, California US-08848:The annual salary range for this position is $208,000.00-$416,000.00
Bentonville, Arkansas US-09930:The annual salary range for this position is $160,000.00-$320,000.00
Additional compensation includes annual or quarterly performance bonuses.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor’s degree in computer science, engineering, or related area and 13 years’ experience in product management. Option 2: 15 years’ experience in product management or related area.Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master’s degree in Computer Science, Engineering, Business Administration, or related area and 12 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture. Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science
