Senior Manager, Specialty Compliance and Ethics - UDAAP Consumer Financial Protection
Walmart
Position Summary...
About the Team…Join Walmart’s Financial Services and Technology Compliance (“FSTC”) Consumer Protection and Anti-Fraud team as a Senior Manager responsible for the oversight of key Unfair, Deceptive or Abusive Acts or Practices (UDAAP) compliance related activities outlined within Walmart’s Consumer Financial Protection (“CFP”) program. As a key team member, you will provide guidance and support to maintain high CFP standards and UDAAP compliance with applicable policies, laws and regulation for Walmart’s suite of financial products and services. This is a unique opportunity to support CFP and UDAAP compliance for the world’s largest retailer as it continues to expand its financial services offerings around the globe. If you’re passionate about financial services compliance, protecting consumers and helping to make their lives better, we want to hear from you!
What you'll do...
- Serve as a subject matter expert (“SME”) and perform key CFP and UDAAP compliance program activities that support compliance with applicable regulations involving the development and marketing of financial products and services offered through Walmart (i.e., money transfers, lending, prepaid access, credit cards, etc.)
- Support first line controls and perform applicable second line of defense process and procedures to effectively manage and mitigate UDAAP compliance related risks
- Engage with the appropriate business and stakeholder teams to integrate UDAAP considerations into product development and marketing strategies
- Review general content included in consumer marketing and promotional materials, content and placement of disclosures and notices, and scripts or guides for associate communication with customers for UDAAP compliance, to identify and mitigate any potential risk
- Oversee and manage the inventory of consumer facing awareness and product information materials required to support compliance with applicable CFP policies and procedures and UDAAP regulations
- Engage in program assessments and periodic reviews, partnering with stakeholders and assisting with the development of program enhancements that mitigate any potential CFP related risks
- Partner with other areas of the FSTC organization and the business to assess potential UDAAP risks associated with new products, marketing campaigns, and business practices and ensure obligations for initiatives are in place
- Perform program monitoring, analysis and reporting to effectively communicate program status and compliance expectations for compliance with new and amended laws and regulations to leadership and key stakeholders
What you’ll bring…
- Experience with Consumer Financial Protection that includes an understanding of UDAAP regulation, developing and overseeing a comprehensive program, creating and enforcing policies, providing training, monitoring business practices, and collaborating with legal and regulatory compliance teams to address compliance concerns
- Extensive experience working with a broad array of financial products and services including prepaid access and lending products
- Self-motivated, customer-centric, and strategic-minded professional accustomed to working with cross-functional stakeholders in fast-paced environments
- Familiar with the essential elements of a CFP compliance program and are obsessed with continuous program improvement
- Substantial experience supporting the operationalization of varying process, procedure and controls
- Strong communication skills to effectively interact with and influence stakeholders
- Experience working in cross-functional teams within a matrix environment
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
Benefits & Perks.
Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing styles, experiences, identities, ideas and opinions – while being inclusive of all people.
Who We Are
Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life. careers.walmart.com
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $90,000.00-$180,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor's degree in Business, Human Resources, or related field and 4 years’ experience in compliance, ethics, legal, project management, or related area OR 6 years’ experience in compliance, ethics, legal, project management, or related area. 2 years’ supervisory experience. 3 years’ experience using intermediate functionality of Microsoft Office.Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Masters: Business Administration Project Management - Project Management Professional - Certification
