Senior Technology Operations
Walmart
Position Summary...
What you'll do...
We are seeking an experienced Senior Technical Program Manager to join our Global Technology Services and Solutions team to lead and drive complex, cross - functional programs. This role is crucial in driving the development, deployment and maintenance of cutting-edge conference room technologies across the organization. The role will also oversee and drive the new Home Office campus enablement of Conference Room technologies, working closely with stakeholders and business. The ideal candidate will have strong technical program management capabilities and a passion for delivering exceptional user-experiences. Experience with AV/VC Technologies will be a huge plus.
About Team:
The Enterprise People Technology team supports the successful deployment and adoption of new People technology across the enterprise. As a Fortune #1 company, our work impacts millions of associates globally. We strive to continuously improve people technology and products to help managers and associates so they can focus on what matters most - supporting our customers and members. People Technology is one of the major segments of Walmart Global Tech’s Enterprise Business Services, which is invested in building a compact, robust organization that includes service operations and technology solutions for Finance, People, and the Associate Digital Experience.
What you'll do:
Program Management: Oversee the planning, execution and delivery of conference room technology programs, ensuring they meet quality, standards, timelines and budgets.
Technology deployment: Lead the deployment of AV/VC systems and experiences across the enterprise.
Campus enablement: Work closely with real estate, facilities and IT teams to plan and implement enterprise conference room technologies for new campuses. Ensure that technology infrastructure is in place to support seamless collaboration and communication.
Stakeholder Collaboration: Work closely with IT, facilities, Corporate Real Estate, Information Security and Operations teams to define program goals, requirements and deliverables. Ensure alignment between business needs and technical solutions.
Vendor Management: Engage with external vendors and partners to participate in evaluation and selection to then manage technology solutions and services. Oversee vendor performance to ensure high quality delivery.
Budget Management: Develop and manage budgets for conference room technology programs. Track and report on spending, ensuring that projects are delivered within budget constraints.
Risk Management: Identify potential risks at scale related to technology deployment, integration and maintenance. Develop mitigation strategies to minimize disruption and ensure smooth operations.
User Experience: Focus on delivering seamless, user friendly conference room experiences by collaborating with design and UX teams to optimize technology interfaces and accessibility.
Continuous Improvement: Lead initiatives to enhance conference room technology services, incorporating user feedback and industry best practices. Champion process improvements to streamline deployments.
Technical Expertise: Provide technical guidance to the team, leveraging your knowledge of AV/VC Technologies, networking and infrastructure.
Executive Reporting: Provide regular updates and reports to senior leadership and key stakeholders on program status, risks, budgets and timelines. Use data and reports to track and report on project progress, ensuring transparent communication and proactive management of expectations.
What you'll bring:
- Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience in project management, program management, program operations, or related area. OR
- At least 7 years’ experience in project management, program management, program operations, or related area.
- Preferred Qualifications - Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.
- Demonstrated success in managing large-scale technology deployment projects across multiple locations, including new campus buildouts, with experience in Agile project management methodologies.
- Strong financial acumen with experience in developing and managing project budgets, tracking purchase orders, ensuring cost-effective delivery of technology solutions.
- Experience in preparing and delivering reports to senior executives and stakeholders with a focus on clear communication of project status, risks and strategic impact.
- Excellent communication and interpersonal skills, with the ability to engage with both technical and non-technical stakeholders.
- Proficiency in project management and collaboration tools such as JIRA.
- Prior Work experience in AV/VC Industry and systems, deep understanding of conference room technologies including AV systems, Video conferencing platforms, collaboration tools and networking would be plus.
- Prior experience in managing global technology deployments in a corporate environment would be a plus.
About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.
We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.
Benefits:
Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $80,000.00-$155,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.Option 2: 5 years’ experience in project management, program management, program operations, or related area.Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 2 years’ experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
