Senior Analyst, Specialty Compliance and Ethics, Brand Portal - Global Marketplace and eCommerce Compliance
Walmart
Position Summary...
What you'll do...
The Senior Analyst, Global Marketplace and eCommerce Compliance, Brand Portal plays an important role in the Seller Compliance Team. This individual is responsible for ensuring the smooth operation of the Brand Portal and demonstrating Walmart’s commitment to brand protection by implementing monitoring standards that uphold the integrity of Walmart’s brand protection tools.
The primary focus of this role is to identify feature and technical gaps in the Brand Portal and support efforts to improve Brand Portal functionality. The Senior Analyst will be tasked with handling escalations from internal stakeholders and external parties. In addition, they will be responsible for communicating and coordinating process changes to risk operations team and other relevant stakeholders.
The position will report to Senior Manager, Brand Compliance and will partner with the Legal, Data Analytics, Risk Operations, Product and Engineering teams.
Responsibilities and Duties:
- Implement monitoring standards to mitigate compliance risks associated with IP tools
- Track and ensure quick resolution of technical issues
- Support partnerships with brand owners and third-party sellers in the US and globally
- Provide accurate reporting for leadership and use data visualization techniques to showcase Brand Portal impact
- Identify process gaps/ trends and provide actionable insights to improve Brand Portal integrity and user experience
- Work cross functionally with IP team, risk operations team, legal, product and engineering to address pain points faced by rights owners
- Support efforts to improve proactive monitoring tools by providing recommendations based on rights owner feedback
Qualifications and Skills:
Minimum Qualifications:
2 years of relevant experience in the e-commerce industry
1 year of relevant experience in intellectual property, risk management, policy enforcement, brand protection or legal operations
Excellent communication and organization skills
Ability to provide actionable data insights from Brand Portal metrics and implement compliance controls in Brand Portal
Knowledge in intellectual property and common concerns shared by rights owners
Preferred Qualifications:
Intermediate to advanced Excel skills
Tableau, Data visualization skills
Leadership Expectations
Respect for the Individual: Demonstrates and encourages respect for others; drives a positive associate and customer/member experience for all; embraces differences in people, cultures, ideas, and experiences; supports workplaces where associated feel seen and connected through a culture of belonging, so all associates thrive and perform; contributes to an environment allowing everyone to bring their best selves to work.
Respect for the Individual: Demonstrates engagement and commitment to the team, developing others through feedback, coaching, mentoring, and developmental opportunities; and recognizes others’ contributions and accomplishments.
Respect for the Individual: Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact and listens attentively to a range of audiences; and demonstrates energy and positivity for own work.
Acts with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
Acts with Integrity: Follows the law, our code of conduct and company policies, and encourages others to do the same; supports an environment where associates feel comfortable sharing concerns; reinforces our culture of non-retaliation; listens to concerns raised by associates and takes action; acts with accountability for achieving results in a way that is consistent with our values.
Acts with Integrity: Is consistently humble, self-aware, honest, and transparent.
Service to the Customer/Member: Delivers results while putting the customer/member first and applying an omni-merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers/members.
Service to the Customer/Member: Adopts a broad perspective that considers data, analytics, customer/member insights, and different parts of the business when making plans.
Strive for Excellence: Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Strive for Excellence: Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Sunnyvale, California US-08479:The annual salary range for this position is $91,000.00-$169,000.00
Bentonville, Arkansas US-09401:The annual salary range for this position is $70,000.00-$130,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor's degree in Business, Human Resources, or related field OR 2 years’ experience in compliance, ethics, legal, project management, or related area.Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Customer Research, Data Analysis and Insights Masters: Business Administration Project Management - Project Management Professional - Certification
