Director, Marketplace - International Seller Account Management
Walmart
Position Summary...
What you'll do...
Join Walmart as a Director, Marketplace – International Seller Account Management and your work could help over 295 million global customers live better every week. Yes, we are the Fortune #1 company, but you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life.
As a Director, Account Management, you will be responsible for leading a team of focused on growing GMV sales for Walmart’s e-commerce marketplaces. Your team will generate growth by providing strategic advice to cross border Sellers in order to develop their business in Walmart’s international marketplaces.
This role focuses on leading a team of Account Managers to foster win-win relationships with third party Sellers driving engagement and adoption of growth-driving programs. We help accelerate program adoption for key growth opportunities by coaching Sellers on the fundamental building blocks to develop their business long term. These growth levers are consisting of (but not limited to) Walmart Fulfilment Services (WFS), Walmart Connect (WMC), Ship With Walmart (SWW), Deal events participation, etc.
In this role you will work with internal stakeholders and cross-functional teams to create and present compelling business cases to improve Seller experience. You will be entrusted with developing a safe an inclusive environment for a team of Account Managers, acting as coach and enabler for their career progression. In this role you will be responsible for building relationships with internal senior and executive level decision-makers at our corporate office and the Walmart international marketplaces we serve, as well with Sellers and service providers.
To drive Seller performance, you will foster collaboration with international markets and cross-functional teams. Your role will be key in executing Walmart’s cross border trade e-commerce strategy.
You’ll sweep us off our feet if…
You are seller obsessed and relationship driven
You have a track record of managing and developing high perming teams.
You’re obsessed about data and can transform insights into actions.
You thrive in constantly evolving, fast-paced, dynamic environments.
You’re results oriented with a proven track record of leadership and taking ownership that produces exceptional results
You build trust quickly and can lead by influence with the ability to translate between commercial and operational audiences
You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your team and your peers.
You have previous experience selling eCommerce Marketplaces or SaaS solutions.
You have experience in cross border or international ecommerce
You’ll make an impact by:
Manage a team of Account Managers– Manage a team in charge of high-value, strategic and S&MB accounts across key categories. Drive and exceed Seller revenue growth goals for your team. Work with a sense of urgency to drive and deliver sales goals while maintaining high quality outputs. Coach your team to develop a consultative selling approach, clear communication, problem-solving mindset, and utilize data to drive actionable insights.
Building Relationships with Key Decision Makers – Develop relationships with key influencers and decision-makers within senior management of prospective accounts, along with internal stakeholders and working teams to develop business plans that exceed expectations. Understand Sellers' goals, decision-making processes, and success metrics.
Driving New Partner Success – Partner with the Business Development teams through the onboarding process for new strategic sellers and develop initial targets and actions plans that accelerate item setup and improve offer quality and discoverability.
Advocating For the Platform – Champion and evangelize our platform, and its evolving capabilities, to prospective sellers. Drive awareness and adoption of new seller services. Attend trade shows and external events to generate new partner opportunities.
Being Seller Obsessed – Listen to seller feedback, challenges, and needs. Partner with cross-functional teams (e.g., product, site operations, partner support, etc.) to continuously improve the platform and experience.
Manage team performance and development - Coach your team to develop their careers at Walmart, identify and promote talent and mange your team to deliver results.
Preferred Qualifications
Bachelor's degree in Business or a related field and 5 years’ experience in Business Management, Supply Chain, Marketing, Omni-Channel, Merchandising, or a related area, or a related area OR 7 years’ experience in Supply Chain, Transportation, Business Management, Marketing, Omni-Channel Merchandising, or a related area
5+ years’ experience in Business Development, Planning, Business Management, or a related area
2 years of experience leading and completing cross-functional projects
MBA
Significant experience people leadership and performance management
Experience leading and completing cross-functional projects
Experience in Seller Succes and Account Management (Hunter)
Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines
Strong influencing and interpersonal skills
Detail and results-oriented with sense of urgency
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00-$220,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Option 1: Bachelor's degree in Business or a related field and 5 years’ experience in Business Management, Marketing, Omni-ChannelMerchandising, or a related area. Option 2: 7 years’ experience in Business Management, Marketing, Omni-Channel Merchandising, or a related area.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Business Management, Marketing, Omni-Channel Merchandising, or a related area
