Manager, Operations - Regulatory Operations
Walmart
Position Summary...
What you'll do...
We are seeking a highly skilled and proactive Operations Manager to focus on Regulatory Strategy and Operations. The primary responsibilities will be to synthesize and identify regulatory requirements and upcoming changes and to lead the development and implementation of short-term product and operational strategies that ensure compliance with new and evolving regulations. The Regulatory Operations Manager will also conduct competitive analysis to evaluate how evolving regulations affect the broader industry.
Key Responsibilities:
- Synthesize and Identify Regulatory Requirements:
- Continuously track and monitor regulatory developments, legislative proposals, and government announcements impacting the gig economy and delivery platforms.
- Analyze regulatory changes to identify key requirements that will impact business operations, products, and services.
- Develop concise and actionable summaries of emerging regulations to inform decision-making.
- Create and distribute materials to educate internal teams on regulatory impacts, timelines, and best practices.
- Regulatory Solution Development and Implementation:
- Lead the development of short-term product and operational strategies to comply with emerging regulations and industry standards.
- Lead the execution of projects, ensuring timely delivery and alignment with regulatory deadlines.
- Evaluate current product and operational capabilities to determine opportunities for enhancing regulatory compliance.
- Proactively recommend and implement process improvements to strengthen regulatory compliance and operational efficiency.
- Ensure knowledge sharing and training across teams regarding regulatory updates and operational compliance processes.
- Collaboration and Communication:
- Maintain strong relationships with key stakeholders, including Legal, Compliance, Product and Operations, to align on regulatory initiatives.
- Act as the regulatory operations liaison between different departments, facilitating clear communication of regulatory requirements and operational impact.
- Provide regular updates to senior leadership on regulatory risks, progress, and mitigation efforts.
- Competitive Analysis:
- Conduct competitive analysis to assess how similar gig and delivery network companies are adapting to emerging regulations.
- Identify industry trends in regulatory responses and benchmark the company’s strategy against these trends.
- Provide insights and recommendations for staying competitive and compliant, considering industry innovations and regulatory developments.
Qualifications:
- Bachelor’s degree in business administration, operations, finance, or a related field.
- 3-5 years of experience in regulatory operations, compliance, or a similar role, ideally in the gig economy, delivery network or technology sectors.
- Strong knowledge of evolving regulatory frameworks and the ability to interpret complex regulations within relevant industries (e.g., financial services, healthcare, technology, etc.).
- Proven ability to develop and execute short-term strategies to meet regulatory requirements.
- Experience assessing operational and product capabilities and identifying opportunities for regulatory alignment.
- Excellent project management skills, with the ability to lead cross-functional teams in a fast-paced environment.
- Experience with monitoring and analyzing regulatory changes and translating them into actionable strategies.
- Excellent communication skills with the ability to present complex regulatory information to a broad audience.
- Strong analytical skills with experience in competitive analysis and regulatory strategy development.
- Ability to manage multiple priorities and navigate fast-changing regulatory environments.
- Problem-solving mindset with the ability to design creative solutions to regulatory challenges.
Preferred Qualifications:
- Experience working in highly regulated industries such as rideshare, finance, healthcare, or technology.
- Experience in building scalable processes that balance regulatory requirements and business goals.
Key Competencies
- Ability to manage complex regulatory projects in a fast-paced, dynamic environment.
- Strong analytical and problem-solving skills with a focus on mitigating risk.
- Leadership and collaboration skills, especially when working with cross-functional teams.
- Adept at multitasking and prioritizing multiple projects under tight deadlines.
Live our Values
Culture Champion
• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.
Servant Leadership
• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
Embrace Change
Curiosity & Courage
• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Digital Transformation & Change
• Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
Deliver for the Customer
Customer Focus
• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.
Strategic Thinking
• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy.
Focus on our Associates
Diversity, Equity & Inclusion
• Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.
Collaboration & Influence
• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.
Talent Management
• Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $70,000.00-$130,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 2 years’ experience in operations, project management, or related area OR 4 years’ experience in operations, project management, or related area.Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Supervising Associates Masters: Economics Project Management - Project Management Professional - Certification
