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(USA) Senior Manager, Operations Support Financial Services

Walmart

Walmart

Accounting & Finance, Customer Service, Operations
Bentonville, AR, USA
Posted 6+ months ago

Position Summary...

What you'll do...

About Operations Strategy and Support…

At the core of the world’s leading retailer, the Operations Strategy and Support team is tasked to drive operational excellence (both in physical and digital operations), test & deploy wide ranging initiatives, and develop key operational strategies impacting Walmart’s ~4,600 stores and ~1.3M associates. By joining us, you will play a crucial role in shaping the future of retail, making a significant impact on our vast operations. Be part of a team that not only supports the business but accelerates its success.

What you will do…

The Sr. Manager of Store Operations & Financial Services’ Support for the front end is a pivotal leadership role responsible for developing strategy, building relationships, and delivering Financial Services’ by means of influence and education while improving performance. As a strategic thinker, this role demands a unique blend of analytical expertise, operational acumen, and team leadership to identify underlying factors affecting key performance indicators (KPIs) across various BU’s, Regions, Markets and stores.

Key Responsibilities:

  • Cross-Functional Collaboration: Serve as a strategic partner to various business units, including Financial Services, AML Compliance, AP, and Global Investigations, to develop cohesive strategies that address critical operational challenges and capitalize on improvement opportunities.
  • Field Operations Collaboration: Lead discussions around Financial Services’ goals, bottom performance focus areas, provide performance metrics and guidance/direction on AML compliance and processes.
  • Strategic Analysis & Insight Generation: Lead deep-dive analyses into operational data to uncover root causes of performance variances (e.g., “Why has there been a drop in X metric in X region?”).
  • Team Leadership & Development: Foster a culture of continuous improvement, innovation, and data-driven decision-making.
  • Performance Improvement Initiatives: Initiate and oversee the execution of strategic projects aimed at optimizing operations. Employ advanced analytical techniques and tools to drive efficiency and effectiveness across all operational facets.
  • Data-Driven Culture Champion: Advocate for and implement a data-informed approach to decision-making throughout the organization. Ensure the accessibility and intelligibility of operational data and insights for stakeholders at all levels.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $90,000.00-$180,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include:

- Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations , or related field and 3 years’ experience in operations, project management, or related area OR 5 years’ experience in operations, project management, or related area. 1 year’s supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leadership of cross-functional task forces or projects Masters, Masters: Operations Management Project Management - Project Management Professional - Certification

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America