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(USA) Senior eDiscovery Engineer



Bentonville, AR, USA
Posted on Thursday, June 27, 2024

Position Summary...

What you'll do...

At Walmart, we prioritize innovation and data security. The eDiscovery & Forensic Lab’s Development and Engineering team that sits within Walmart Global Tech’s Information Security Division is dedicated to maintaining a secure operating environment and preserving the trust of our customers, associates, and stakeholders. Our focus is on providing support to the eDiscovery and Forensics Lab- an ANAB accredited lab- whose mission is to support our business partners in the identification, collection, and preservation of electronically stored information related to litigation and investigative matters.

The eDiscovery & Forensic Lab’s Development and Engineering team develops and supports the products that help secure the largest retailer on Earth. We use cutting edge technology to create products that solve the complex and ever-changing challenges faced by the Lab team and its customers within Walmart.

What you'll do:

  • You will report to the Director of the Lab’s Development & Engineering Team.
  • You will be responsible for supporting the Lab in developing custom solutions to aid in evidence collection while maintaining the Lab’s ANAB accreditation.
  • Provide structured data deliverables and application administration support- to include heavy interactions and use of MS SQL, MS SQL Server Management Studios, Big Query, MS SQL Stored Procedures.
  • Hands-on automated application management to include maintenance and enhancements.
  • Provide customer support to respond to the needs of the internal Lab team or our customer base within Walmart.
  • Work within a team environment that is responsible for taking on daily, rapidly changing projects and case work in a DevOps environment.

What you'll bring:

  • A passion and enjoyment of solving complex challenges primarily focused in optimization of extraction of information from structured databases.
  • Advanced knowledge of MS-SQL; Microsoft SQL Server Management Studios; Stored Procedures; MS-SQL Query optimization; Microsoft Excel; Big Query; JIRA; Confluence; Microsoft Teams.
  • Preferred experience: Database Administration; Powershell; PowerBI; Data Extraction; Load Files; Data Normalization; Data Processing; Scheduled Jobs.
  • The ability to work in a team-based environment utilizing DevOps principles with the desire and ability to learn in a fast-paced evolving environment.
  • Track record of generating ideas for process improvements and practices that can enhance the effectiveness and efficiency of the managed applications while working in a team-based environment.

Legal Acumen:

Requires knowledge of:
Legal rules and processes related to eDiscovery; Federal Rules of Civil Procedure; Chain of custody; Data custodian; Discovery processes in litigation; Admissible evidence; Litigation holds; Document responsiveness; Records management; Spoliation.
To explain and apply legal concepts to the data extraction process in order to be able to determine what data is responsive. Apply legal perspective when researching ESI (for example, hard drives, systems, databases, file sharing platforms, messaging platforms, social media, text messages, document collaboration and file-sharing platforms, third-party archives). Understand assigned roles in eDiscovery processes in order to collaborate with lawyers, paralegals, and legal analysts. Research and understand automated machine learning capabilities needed to cull large volumes of data and the key word search criteria necessary for valid legal analysis. Participate in discussions with team members in order to break down legal issues into understandable concepts. Follow procedures that help guide the evaluation of large-scale (eDiscovery requests (for example, legal holds on user mailboxes, mailbox content search criteria).

Harvesting Electronically Stored Information (ESI):
Requires knowledge of:
Structured and unstructured data; Unitization; Unicode; Threads; Tagging; System files; Stemming; Social discovery; Slack space; Document responsiveness; Recall and precision; Data processing; Predictive coding; Parent and child documents; Optical Character Recognition; Normalization; Native Formats; Metadata; Load files.
To coordinate and monitor the various steps involved in records retention programs. Ensure that all exceptions and unusual circumstances are properly captured and reviewed. Use detailed knowledge of records retention programs to conduct training and/or meetings. Enhance the processes and procedures used in the organization's records retention program. Help team members understand how the recording of information impacts other business units. Provide guidance in documenting pertinent information. Evaluates best practices of data gathering and analysis within the industry. Advise on advanced harvesting methods, techniques, and analysis methodologies. Teach team members to improve the validity and reliability harvested data used in eDiscovery responses.

Information Assurance:
Requires knowledge of:
Structured and unstructured data; Unitization; Unicode; Threads; Tagging; System files; Stemming; Social discovery; Slack space; Document responsiveness; Recall and precision; Data processing; Predictive coding; Parent and child documents; Optical Character Recognition; Normalization; Native formats; Metadata; Load files
To draft junior-level countermeasures to handle a variety of information risks. Follow guidelines for information assurance in an assigned department while working under a supervisor's guidance. Test the effectiveness of information assurance activities within an assigned department. Select information assurance tools for an assigned department's needs. Perform the basic steps in the safeguarding of information. Participates in developing back-up, recovery, and archival practices and procedures. Assist in the installation, configuration, and support of information management software. Follow organizational guidelines and policies on information management. Analyze issues and requirements for the management of information resources.

Technical and Legal Documentation:
Requires knowledge of:
Admissibility; Chain of custody; Data custodians; Deduplication; DeNISTing; eDiscovery principles; Electronic evidence; Filtering; Litigation holds; Native formats; Near-duplicates; Privilege or proprietary claims; Records management; Spoliation.
To use the major features, functions, and functionalities of automated documentation tools. Complete and maintain technical and legal reference documents. Coordinate and update team process and procedure documentation. Prepare eDiscovery responses according to required outlines and specifications. Assist in documenting evidence needed to defend the organization in a lawsuit.

Electronically Stored Information Process Audit:
Requires knowledge of:
Data mapping; Data custodians; Computer forensics; Archives; Assisted reviews; Attachment backups; Batch processing; Big data; Boolean searches; Chain of custody; Coding to find identifiers; Data extraction; Hash; Hosting; Legacy data; Load files; Normalization; Processing.
To implement the basic ESI audit technology used within the organization. Participate in meetings regarding applicable legal and regulatory considerations. Explain major ESI audit and compliance programs, initiatives, and issues. Work with the major units and sub-functions of Audit, Compliance, and Legal, as well as other business leaders.

Managing Functional Partnerships:
Requires knowledge of:
Stakeholder identification and mapping; Stakeholder analysis; Stakeholder communication; Stakeholder engagement techniques; Stakeholder management effectiveness tools and methods; Fluency in many specialized business vernaculars; Deep understanding of diverse markets to deliver customer and business value; adapt style and best practices to accommodate cultural differences.
To build, maintain and enhance effective internal and external partnerships; clearly draft valuable information and seek input. Influence technical outcomes and assist in communicating shared goals with diverse groups and parties by linking their interests to that of the business. Identify and address additional partner technical needs and educate them on value creation. Communicate with other individuals or teams to solve shared business problems cooperatively. Consult regularly with leaders of business unit(s), serve to advise on business strategy decisions. Bring ideas and technical solutions proactively to the business partners and stakeholders.
Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.

Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.

Live our Values - Culture Champion - Models the Walmart values to foster our culture; holds oneself accountable; and supports Walmart's commitment to communities, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.

Live our Values - Servant Leadership - Is consistently humble, self-aware, honest, and transparent. Embrace Change - Curiosity & Courage - Demonstrates curiosity and a growth mindset; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Embrace Change - Digital Transformation & Change - Implements and supports continuous improvements and willingly embraces new digital tools and ways of working. Deliver for the Customer - Customer Focus - Delivers results while putting the customer first and applying an omnimerchant mindset and the EDLP and EDLC business models to all plans.

Deliver for the Customer - Strategic Thinking - Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.

Focus on our Associates - Diversity, Equity & Inclusion - Embraces diversity in all its forms and actively supports diversity of ideas and perspectives, as well as diversity goal programs.

Focus on our Associates - Collaboration & Influence - Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.

Focus on our Associates - Talent Management - Contributes to an environment allowing everyone to bring their best selves to work, demonstrates engagement and commitment to the team, and recognizes others' contributions and accomplishments.

About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Flexible, hybrid work:
We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.

Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $90,000.00-$180,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include:

- Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, information technology, engineering, information systems, cybersecurity, or related area and 3 years’ experience in eDiscovery or related area at a Technology, retail, or data-driven company.Option 2: 5 years’ experience in eDiscovery or related area at a Technology, retail, or data-driven company.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Certification in Security+, GISF, CISSP, CCSP, or CEDS, Master’s degree in Computer Science, Information Technology, Engineering, Information Systems, Cybersecurity, or related area and 1 Years' Exposure of leading/ working on Information Security / Cyber Security Projects, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

805 Se Moberly Ln, Bentonville, AR 72712, United States of America