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(USA) Senior Manager, Program Management



Bentonville, AR, USA
Posted on Thursday, June 27, 2024

Position Summary...

What you'll do...

Senior Manager, Program Management

Walmart Data Ventures

This role is expected to be in-person at one of the following corporate offices:

  • Bentonville, Arkansas
  • Hoboken, New Jersey
  • San Bruno, California

Relocation and sponsorship are not offered.

Who we are…

The Walmart Data Ventures team exists to unlock the full value of Walmart’s data by developing and productizing B2B data initiatives that empower merchants and suppliers to make better, faster decisions for the business. As part of this transformation, we’re seeking entrepreneurial individuals to help drive data productization from concept to deployment.

What you'll do...

Walmart Data Ventures is looking for an experienced Senior Program Manager who will be central to the continued growth, efficiency, and success of the Walmart Luminate products by leading the strategy and execution of the organization’s product development process.

This role requires an exceptional individual who is intellectually curious, enthusiastic, a problem solver, detail-oriented, a self-starter, and can build strong relationships across teams and individuals. The role will have broad exposure across product, engineering, UX/research, product design, data, operations, sales, marketing, training, account management, and business development teams.

The ideal candidate will have a strong background in program and project management (specifically in product operations), stakeholder leadership, and business operations with some experience with data analytics. The ideal candidate will also have experience with tools such as Airtable and Jira to build standardized processes and ways of working across large teams.

This candidate will have 1-3 direct reports with potential growth for a larger team to drive product operations across an expanding portfolio of data products.

Job Description

Evaluates program performance by comparing projections to actual results; identifying and analyzing key performance indicators and trend data; conducting return-on-investment analyses; reviewing customer response and feedback from key stakeholders; identifying and addressing cross-functional program and project issues; collaborating with teams across the company to leverage processes in order to increase service and product capabilities; and recommending adjustments and process improvement ideas to leadership to meet deliverables.

Drives informed decision-making and ensures resolution of critical issues by partnering with senior leaders to identify goals, success criteria, assumptions, risks, and known issues within the business; creating communication strategy and content; educating sponsors, stakeholders, and executive leadership on program requirements; and developing and implementing a program management life cycle.

Interprets and utilizes information for one or more initiative work streams by using various analytical methodologies; developing solutions within business areas that reduce cost and meet business goals; prioritizing assignments; ensuring accuracy of business data; recommending program changes to stakeholders based on data; and persuading cross-functional teams and stakeholders to implement changes.

Drives program management process improvement by overseeing and/or conducting gap analyses; evaluating and determining practicality of improvement opportunities; developing improved processes based on best practices and standards; ensuring alignment of process improvement with department and company strategy; providing guidance to project leads on process improvement; gaining buy-in and approval from leadership on process improvements; and overseeing the implementation of processes.

Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning.

Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness.

Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy.

Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness; and participating in and supporting team events.

You will sweep us off our feet if you...

  • Enjoy owning and developing plans for highly complex strategy, supporting long-term business plans and executing prioritized strategic initiatives.
  • Are a strong communicator, with the ability to translate complex ideas into simple messages.
  • Are tenacious, detail oriented, dedicated, and thrive working with ownership, autonomy, and a healthy dose of competition.
  • Thrive while balancing multiple workstreams and priorities under pressure and can also have FUN at work.
  • Adapt quickly with a demonstrated ability to prioritize work and flex where needed.
  • Build trust based, strong relationships with internal and external partners.

Minimum Qualifications:

  • Bachelor's degree in Business, Communications, or related field and 4 years’ experience in project management, communications management, operations management or related area OR 8 years’ experience in project management, communications management, operations management, or related area.
  • Experience managing large cross-functional teams throughout the project lifecycle.
  • Experience building and implementing complex non-technical project plans.
  • Highly proficient in managing enterprise tools; have creator experience in Airtable (or similar program management software) and SharePoint.

Preferred Qualifications:

  • Experience managing direct reports.
  • Experience in non-technical program management, business operations, process improvement, or tech start-ups.
  • Experience owning and executing communication plans; ability to translate complex ideas into digestible messages and clearly articulate to diverse audiences.
  • Experience with end-to-end planning of large meetings and presentations; proven ability to define presentation strategy, craft agendas, bring in multiple stakeholders throughout the planning process, draft talking points and scripts, host meetings remotely or in-person.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

San Bruno, California US-08848:The annual salary range for this position is $104,000.00-$202,000.00

Bentonville, Arkansas US-09401:The annual salary range for this position is $80,000.00-$155,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include:

- Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

2 years’ experience leading cross-functional teams.
3 years’ experience using intermediate functionality of Microsoft Office.
Bachelor's degree in Business, Human Resources, or related field and 4 years’ experience in project management, compliance, operations management, or related area OR 6 years’ experience in project management, compliance, operations management, or related area.
Bachelor's degree in Business, Human Resources, or related field and 4 years’ experience in project management, compliance, operations management, or related area OR 6 years’ experience in project management, compliance, operations management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Managing a budget, profit and loss statement, or relate financial process, Master’s degree in Business Administration or related field like (not limited to) project management, compliance, operations management, or related area, Project Management Certification

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America