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Senior Manager, Strategic Account Management - International Marketplace



Sales & Business Development
Bentonville, AR, USA
Posted on Friday, June 21, 2024

Position Summary...

What you'll do...

Join Walmart as a Senior Manager, Strategic Account Management – International Marketplace and your work could help over 240 million global customers live better every week. Yes, we are the Fortune #1 company, but you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life.

As a Sr Manager, Strategic Account Manager, you will be responsible for growing GMV sales for Walmart’s e-commerce marketplaces. You will generate growth by providing strategic advice to cross border Sellers in order to develop their business in Walmart’s international marketplaces.

This role focuses on building trust through win-win relationships with third party Sellers driving engagement and adoption of growth-driving programs. We help accelerate program adoption for key growth opportunities by coaching Sellers on the fundamental building blocks to develop their business long term. These growth levers are consisting of (but not limited to) Walmart Fulfilment Services (WFS), Walmart Connect (WMC), Ship With Walmart (SWW), Deal events participation, etc.

In this role you will work with internal stakeholders and cross-functional teams to create and present compelling business cases to improve Seller experience. You will be entrusted with developing a book of business consisting of both high-value and transactional Sellers, while executing a consultative sales approach that drives Seller growth and acting as Seller advocate troubleshooting Seller issues with internal teams. In this role you will be responsible for building relationships with senior and executive level decision-makers form the Sellers to drive feature adoption and growth.

You’ll sweep us off our feet if…

  • You’re seller obsessed and relationship driven

  • You have a track record of developing relationships | partnership

  • You’re a visionary always looking for ways to distinguish from the competition

  • You thrive in constantly evolving, fast-paced, dynamic environments

  • You’re results oriented with a proven track record of leadership and taking ownership that produces exceptional results

  • You build trust quickly and can lead by influence with the ability to translate between commercial and operational audiences

  • You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members

  • You have previous experience selling eCommerce Marketplaces or SaaS solutions

  • You have experience in cross border or international ecommerce

  • Nice-to-have: Spanish or Mandarin Speaker

You’ll make an impact by:

Account Management – Manage a book of business of high-value, strategic and S&MB accounts across key categories. Drive and exceed Seller revenue growth goals through the implementation of Seller Programs. Work with a sense of urgency to drive and deliver sales goals while maintaining high quality outputs. Create & deliver compelling value propositions through a consultative selling approach, clear communication, problem-solving oriented, and utilize data to drive actionable insights.

Building Relationships with Key Decision Makers – Develop relationships with key influencers and decision-makers within senior management of prospective accounts, along with internal stakeholders and working teams to develop business plans that exceed expectations. Understand Sellers' goals, decision-making processes, and success metrics.

Advocating For the Platform – Champion and evangelize our platform, and its evolving capabilities, to prospective sellers. Drive awareness and adoption of new seller services. Attend trade shows and external events to generate new partner opportunities.

Being Seller Obsessed – Listen to seller feedback, challenges, and needs. Partner with cross-functional teams (e.g., product, site operations, partner support, etc.) to continuously improve the platform and experience.

Thinking Creatively – Explore and innovate! Develop and test new partnerships or services that create shared value for sellers, customers, and Walmart.

Preferred Qualifications

  • Bachelor's degree in Business or a related field and 3 years’ experience in Business Management, Supply Chain, Marketing, Omni-Channel, Merchandising, or a related area, or a related area OR 5 years’ experience in Supply Chain, Transportation, Business Management, Marketing, Omni-Channel Merchandising, or a related area

  • MBA

  • Experience leading and completing cross-functional projects

  • Experience in Seller Account Management and Success

  • Strong organizational skills including prioritizing, scheduling, time management, and meeting deadlines

  • Strong influencing and interpersonal skills

  • Detail and results-oriented with sense of urgency

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $90,000.00-$180,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include:

- Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...

701 S. Walton Blvd., Bentonville, AR 72716-6209, United States of America