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Staff, Software Engineer - Bentonville, AR



Software Engineering
Bentonville, AR, USA
Posted on Wednesday, June 19, 2024

Position Summary...

What you'll do...

About the team:
Ticket Management and Alerting is responsible for design, development, and operations of large-scale ML-powered orchestration systems which assist our store associates in creating better support tickets. We interact with multiple teams across the company to provide scalable, robust technical solutions.

As a Staff Software Engineer, you’ll will be a subject matter expert and collaborate with a diverse team of engineers on the Ticket Management and Alerting team. You will help set the tone of engineering-excellence and drive processes and standards within the team. You will contribute to the design of complex software changes and take on the development of exciting new features. In addition, you will partner with your senior and junior teammates throughout the software development lifecycle to cultivate a reciprocal learning environment from development to debugging and operational excellence.

What you'll do:

  • Contribute to the design and development of support ticket backend and orchestration systems, automated detection of store cash register problems, and initiatives under product roadmaps.
  • Actively participate and lead the technical requirements analysis, design review, contract closure with cross-functional teams across the globe.
  • Participate in and identify architectural improvements, code review, best practices, delivering testable, maintainable, and high-quality solutions.
  • Collaborate with cross-functional teams to understand project requirements, timelines, and deliverables.
  • Mentor/coach other engineers in the team to facilitate their development and to provide technical leadership to them.
  • Manage and maintain multiple production and non-production environments, ensuring that these environments are setup with the standard automated build and releases processes & deliver with quality, reliability.
  • Build, leverage and analyze tools, application logs, and analytics data to determine improvements to the product and engineering services.
  • Monitor the health of web pages, work cross-functionally with partner teams such as Site Ops, Network, Storage, Systems, Monitoring & Application team.
  • Set high standards for operational excellence and system observability.
  • Encourage a culture of innovation, creativity, and high standards within the team, promoting the adoption of new technologies and best practices.

What you'll bring:

  • 10+ years of hands-on programming experience in Golang, Java / Clojure, GraphQL / REST.
  • Excellent computer systems fundamentals, DS/Algorithms, and problem-solving skills
  • Strong experience with SQL /No-SQL and database, distributed caching, distributed event store and stream-processing technologies (MySQL, Cassandra, Oracle, CosmosDB, Elastic, Redis, Kafka etc.)
  • Strong knowledge of Go programming language, paradigms, constructs, and idioms
  • Strong knowledge in developing API's in GraphQL and/ or REST.
  • Knowledge of common Goroutine and channel patterns.
  • Experience in systems design, design patterns, microservices and distributed systems.
  • Experience in system monitoring , logging, tracing, and triaging tools ( e.g. Grafana, Splunk, Kibana etc.)
  • Large-scale distributed services experience, including scalability and fault tolerance.
  • Exposure to cloud infrastructure, such as Azure, GCP, or Open Stack.
  • Exposure to build, CI/CD & deployment pipelines and related technologies like Kubernetes, Docker, Jenkins etc. especially with Go-based applications

About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Flexible, hybrid work:
We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.

Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $110,000.00-$220,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include:

- Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 4 years’ experience in software engineering or related area.Option 2: 6 years’ experience in software engineering or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in Computer Science, Computer Engineering, Computer Information Systems, Software Engineering, or related area and 2 years' experience in software engineering or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

805 Se Moberly Ln, Bentonville, AR 72712, United States of America