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Senior Manager, Strategic Account Management, Agency Partnerships



Sales & Business Development
Bentonville, AR, USA
Posted on Wednesday, June 5, 2024

Position Summary...

What you'll do...

Make your mark on the legacy of Walmart and come build the next great retail disruptor of global online marketplaces. Walmart Marketplace is a curated community of respected, professional sellers who offer only top-quality, authentic products and best-in-class customer service. Marketplace is an integral part of Walmart’s growth strategy and fast-paced innovation is embedded into every aspect of what we’re building.

We are looking for an experienced Senior Manager, Agency Partnership Development to join our Channel Partnerships team. In this role, you will be responsible for identifying, developing and acquiring new strategic agency partners to support Walmart Marketplace sellers. Agency partners play an integral part of seller success and growth, making the Channel Partnerships team a significant part of the Marketplace ecosystem. You will be responsible for growing the most critical partnerships in Walmart’s Marketplace business. You’ll partner with senior executives and cross-functional teams to implement levers of growth through joint business planning, performance analysis, and drive technical rigor. If you thrive in driving mutually successful partnerships, this is the role for you!

You’ll sweep us off our feet if:

  • You’re customer/partner obsessed and relationship driven.
  • You’re a visionary always looking for ways to distinguish from the competition.
  • You thrive in constantly evolving, fast-paced, dynamic environments.
  • You’re results-oriented with a proven track record of leadership and taking ownership to produce exceptional results.
  • You understand the landscape of top tier digital and eCommerce agencies, and have experience in executing new strategic partnerships in this space.
  • You build trust quickly and lead by influence with the ability to translate to varied audiences.
  • You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members.
  • You are creative and resilient – always looking for new ways to approach problems and drive business performance.
  • You are curious and enjoy working with your manager and partners to continue to add to your knowledge toolbox.

You’ll make an impact by:

  • Developing a Go-to-Market strategy for Agency Partnerships: Build out the analysis to guide our agency partner acquisition approach and execute new agreements with top tier agencies. Understand marketing channels to develop and execute joint GTM strategies to drive brand awareness, seller acquisition and GMV growth.
  • Managing strategic accounts: Serve as a strategic consultant/account manager – accountable for driving business growth across a portfolio of top tier, strategic agency partners. Develop joint business plans to include strategies, tactics and objectives to drive growth.
  • Overseeing business performance: Lead annual and quarterly business planning and performance tracking for strategic channel partners.
  • Being a trusted advisor: Develop strong and trusting relationships with partners. Serve as the account “quarterback” – working across the organization to address pain points, solve issues and implement growth initiatives. Employ a “one team” approach to accomplish the goals of the business and drive negotiations from a “win-win” perspective that establishes credibility and trust with our partners and delivers consistently improved performance.
  • Driving product improvement: Work directly with partners, key stakeholders and leadership teams, understanding their suite of products, services, and solutions, articulating gaps to make recommendations to enhance product offerings. Understand partner and seller needs to serve as a consultant on API integrations that drive seller acquisition, GMV growth and address pain points.
  • Working cross-functionally: Collaborate with Legal, Product Management, Strategy, Operations, and Marketing to deliver best-in-class agency partner and seller experiences. Build, maintain, and enhance effective internal and external partnerships through professionally accepted and ethical outcomes. Recognizes and adapts to differences in backgrounds, cultures, languages, and work styles when working with others. Communicates with team members to solve shared problems cooperatively.
  • Autonomous Work: Take ownership and be responsible for management of the above and action with limited manager oversight.

Preferred Qualifications:

  • 5+ years’ experience in Channel Partnerships, Agency Business/Partner Development, or a related area. E-commerce experience required.
  • 4+ years’ experience and success in leading execution of new strategic partnerships with eCommerce and digital marketing agencies.
  • Leadership experience and a track record of building new strategic programs which require cross-functional project management.
  • Exceptional organizational skills including prioritizing, scheduling, time management, and meeting deadlines.
  • Exceptional negotiation and interpersonal skills.
  • Strong verbal communication and business writing skills.
  • Strong technical knowledge and understanding of the eCommerce landscape.
  • Detail and results-oriented with sense of urgency.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

Hoboken, New Jersey US-10649:The annual salary range for this position is $108,000.00-$216,000.00

San Bruno, California US-08848:The annual salary range for this position is $117,000.00-$234,000.00

Bentonville, Arkansas US-10735:The annual salary range for this position is $90,000.00-$180,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include:

- Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...

2501 Se J St, Ste A, Bentonville, AR 72716-3724, United States of America