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Senior Manager - Staff, Solution Consultant, Walmart GoLocal

Walmart

Walmart

Bentonville, AR, USA
Posted on Wednesday, June 5, 2024

Position Summary...

What you'll do...

Do you enjoy the structure & support of a large organization but crave the autonomy of a small dynamic start up? Do you want to have real career progression & growth in one of the largest Retailers in the world? If so, Walmart Go Local could be the place for you.

Walmart GoLocal is a newly launched business line at Walmart that offers highly competitive local commerce solutions to retailers, brands and SMBs of all sizes and scale. Our core mission is to transform people’s lives by improving proliferation of convenient local commerce services such as local delivery, especially in previously underserved rural and suburban communities.

At Walmart GoLocal we’re redefining the future of retail by building enterprise-grade technology platforms that transform the way customers shop. These platforms are battle-tested at Walmart’s scale. We’re also exploring ways to externalize our technology services so that other companies and developers can leverage these same innovations. We’re currently looking for a Rockstar Solution Architect to help customers implement and customize Walmart’s Supply Chain software to meet their complex and unique needs.

In this role, you’ll become an expert in Walmart GoLocal product, and you’ll work closely with enterprise customers on complex projects to scope, design, implement, and launch the solution. In all stages on an enterprise client life-cycle.

A successful Solutions Consultant will help our Sales team get clients to “Yes” but also set them up for success with a solution design that minimizes custom work and effort both for the client and GoLocal launch teams, while meeting or exceeding client expectations.

Responsibilities

  • Be a Trusted Advisor to our customers with a mix of credible platform expertise across our product portfolio and a comprehensive understanding for the customer’s industry, enterprise technology landscape, and customer engagement.
  • Partner with our sales teams to understand potential clients’ needs and ensure we have a plan to onboard them as quickly, easily as possible with a client first mentality.
  • Lead integrations with customers by serving as the primary technical point of contact and provide technical thought-leadership ensuring a scalable solution.
  • Support Sales and Business Development team to present the product capabilities and lead technical discussion with potential and existing enterprise clients.
  • Drive conversations with our customer’s technical and business partners with empathy and understanding for personalities and situations. Use influence and adaptive communication strategies to achieve optimal customer outcomes.
  • Orchestrate the resolution of program issues and ensure that customer solutions are aligned to product roadmaps through collaboration with strategy, sales, and customer success teams. Troubleshoot and drive resolution of key customer architectural and implementation issues/delays.
  • Work with Product and Engineering teams to design, prioritize and implement new features when needed to ensure that the features developed will meet the needs of customers.
  • Review and co-create existing/new project/program direction, approach, using key technical and governance artefacts to keep programs on track and solutions extendable, scalable, and maintainable. Be hands-on as necessary through technical proof of concepts to bridge architecture design to delivery.
  • Continue to provide thought leadership to internal technical account teams through multi-phased delivery projects and provide hands-on delivery leadership to influence standards for development, governance, and operational life cycle.

Qualifications

  • At least 3-5 years of experience working with external clients (enterprise and small businesses)
  • Previous experience integrating and building ecommerce or retail point-of-sales systems is a plus (Adobe Magento, Salesforce Demandware, Shopify, Square etc.)
  • Bachelors degree with 9+ years of experience OR Masters degree with 8+ years of experience
  • Experience successfully launching and integrating enterprise SaaS software
  • Deep knowledge of implementing APIs, hands-on in test environments, product implementation, and integrations
  • Deep understanding of current developer needs and the opportunities necessary to build delightful onboarding and app-development experiences
  • Excellent verbal and written communication skills to clearly distill substance and convey complex points concisely
  • Experience in functional requirement gathering and scoping of software projects with large customers
  • Technical knowledge and skills related to software solutions (SaaS environment)
  • Excellent project management skills
  • Excellent interpersonal communication skills

#WalmartGoLocalJob

#WGLJob

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

Hoboken, New Jersey US-10649:The annual salary range for this position is $108,000.00-$216,000.00

San Bruno, California US-08848:The annual salary range for this position is $117,000.00-$234,000.00

Bentonville, Arkansas US-09401:The annual salary range for this position is $90,000.00-$180,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include:

- Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management, information systems, mathematics, business, or related area and 4 years' experience in software engineering, consulting, DevOps, or related area.

Option 2: 6 years' experience in software engineering, consulting, DevOps, or related area

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in Computer Science, Management, Information Systems, Mathematics, Business, or related area and 2 years' experience in enterprise design, implementation, or consulting., Prior work experience in the technical integrations between SAP, Workday, etc. and third-party applications., Prior work experience using technology packages such as SAP, Workday, Infor, and Coupa based on business requirements., Prior work experience writing functional specifications and test scripts., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America