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(USA) Manager, Project Support Engineer (Security Technology)

Walmart

Walmart

This job is no longer accepting applications

See open jobs at Walmart.
IT, Customer Service
Bentonville, AR, USA
Posted on Wednesday, November 22, 2023
  • Location BENTONVILLE, AR
  • Career Area Global Investigations and Security
  • Job Function Security
  • Employment Type Regular/Permanent
  • Position Type Salary
  • Requisition R-1728344

Position Summary...

What you'll do...

***Please note that this is not a Cyber Security job***

Are you ready to join Walmart’s Facility Security & Technology team and protect the world’s largest retailer by shaping the Security Technology landscape of the future? The Manager, Project Support Engineer - Security Technology is a crucial role that will influence one of the world’s largest security deployments by helping support our vast deployment of closed-circuit television (CCTV), Access Control, Paging, Fire Alarm, and Intrusion systems at Walmart properties across the globe. This position will enhance our Security Technology portfolio and will be a subject matter expert, focused on technology that will be detecting and responding to threats byestablishing best practices and collaborating with cross functional teams. In this role, you will provide advanced technical support on multiple solutions, including CCTV, alarm, intrusion, access control, and paging/music systems. You will also identify systemic technical issues and prepare technical bulletins to field-based installers and technicians. Additionally, you will verify proper integration and programming of the various security technology systems, and serve as the primary point of contact for directing and resolving escalations involving these systems. All of this while working with cross-functional teams on various projects and support-related issues and helping to engineer technical solutions in response to business challenges and problems.


You’ll make an impact by… 

  • Demonstrating up-to-date expertise in CCTV, alarm, access control, and paging/music systems

  • Having a problem-solving mind-set and an analytical approach to diagnosing issues.

  • Being a team player.

  • Being able to recognize and document improvement opportunities.

  • Having both strong written and spoken technical communication skills.

  • Being able to develop, execute, and improve action plans by providing expert advice and guidance.

  • Adapting to competing demands, organizational changes, and new responsibilities.

You’ll sweep us off our feet if… 

  • You have a deep understanding of security technologies and how they work together to provide multi-leveled deterrence, detection, and notification.

  • You have IT Networking & Infrastructure experience.

  • You are comfortable building relationships, leveraging internal and external partnerships with key stakeholders and working collaboratively on a cross-functional teams. 

  • You are future-focused and actively seek out opportunities to improve the efficiency and effectiveness of systems and processes.

  • You are a true subject matter expert in CCTV, Access Control, Paging, Fire Alarm, Intrusion Alarm, Central Station Monitoring, and Security Operation Centers.

 

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. 

Benefits & Perks:  

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.  

Equal Opportunity Employer  

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.  

Who WeAre 

Join Walmart and your work could help over 275million global customers live better every week. Yes, we are the Fortune #1 company. But youll quickly find were a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life.careers.walmart.com 

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Prior work experience in technology support, desktop support, or related area.

Primary Location...

2608 Se J St, Bentonville, AR 72716-3724, United States of America

About Walmart

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

This job is no longer accepting applications

See open jobs at Walmart.