Position Summary...

What you'll do...

As a part of the International Tech Sourcing Team, you will work with stakeholders in various parts of the business & world (Sourcing Associates, Merchant Demand Associates, Suppliers) to define their true problems and work with cross-functional teams (UX Design, UX Research, Product Management, Engineering) to solve real-time problems. You will think constantly about the potential futures, the implications for Walmart globally, the right strategy and rally the organization for best-in-class user experience research.

The right fit is an advanced human-design thinking and strategic researcher, passionate for engaging users via mixed-methods research and who will jump in and make an immediate impact.

About Team:
Our team collaborates with Walmart International, which has over 5,900 retail units operating outside of the United States under 55 banners in 26 countries including Africa, Argentina, Canada, Central America, Chile, China, India, Japan, and Mexico, to name a few.

What you'll do:

• As a Senior UX Researcher you will make an impact in highly strategic and important initiatives.
• Apply your deep knowledge of user experience research and design, testing, and customer/user experience research to our core sourcing experiences and deeply empathize with the user.
• You will liaise within cross-functional partnerships across Business, Product, and Engineering and dedicate their collective creativity and execution to delivering experiences that bring joy to our customers/users, meeting them where they are.
• You will collaborate with teams around the globe including: India, Mexico, Chile, China, and Canada.
• You will own and craft effective research initiatives in the following way: Listening sessions, Gathering Quantitative/Qualitative data, Organizing data, and Executing on key finds to present to leadership (in order to help solve key problems with internal/external users).
• Think conceptually – applying a user-centered and human-centered design thinking approach to impact all stages of UX Research design development in order to directly solve Sourcing problems.
• Have a real impact at scale through Sourcing initiatives and incremental improvements that effect billions of our customers every day.
• Define and execute research methods appropriate to the Sourcing questions and problems at hand, including but not limited to field research and remote testing.
• Help teams understand customer needs, attitudes, and behaviors through mixed-methods research findings.
• Be part of a fun, humble team, collaborating with other researchers to deliver a cohesive user-centered experience.

What you'll bring:

• Strong experience in Quantitative Research (both conducting it and analyzing).
• A portfolio of work demonstrating breadth and depth in UX Research. This should also include approach and process.
• Proficiency with UX Research platforms & tools such as UserZoom, Usertesting.com, Lookback, Dscout.
• Experience conducting quantitative & qualitative on-line & field research methodologies with systems (for example, UserZoom, Feedback Ally).
• Sound business judgment as well as ability to think clearly, gather qualitative/quantitative research, problem-solve, scope research requirements and prioritization.
• An ability and willingness to think and act strategically/tactically.
• Customer Experience Researcher knowledge.
• Excellent communication, interpersonal and analytical skills – including the ability to present design concepts clearly and persuasively to colleagues, stakeholders, and senior executives.
• 8-10 years’ experience in UX Research.
• Data, Ethnographic, and ‘Human Design Thinking’ Research-driven mindset.
• Experience research methodology for data visualization in order to present to leaders.
• Storytelling, entrepreneurial drive, passion, vision and a humble approach to UX.
• A user-centric approach to solving complex UX challenges.
• Ability to influence, lead, manage stakeholders, guide leaders and communicate clearly.

About Walmart Global Tech
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail.

Flexible, hybrid work:
We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives.

Benefits:
Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer:
Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J . The annual salary range for this position is $98,000.00-$168,000.00 Additional compensation includes annual or quarterly performance incentives. Additional compensation for certain positions may also include: - Regional Pay Zone (RPZ) (based on location) - Stock equity incentives

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 3 years’ experience in market research, business analysis, UX design research, or related area.
Option 2: 5 years' experience in market research, business analysis, UX design research, or related area.
As permitted by applicable law, provide evidence of full vaccination as defined by CDC guidelines OR secure approval of medical or religious accommodation for the vaccination mandate.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Driving product development in a design research area, Market Research, Business Analysis, UX Design Research, or related area, Master's degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), Research or design certification (for example, IDEOU - Foundations in Design Thinking Certificate) Masters: Economics, Masters: Human Computer Interaction, Masters: Psychometrics, Masters: Statistics

Primary Location...

805 SE MOBERLY LN, BENTONVILLE, AR 72712, United States of America

At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability—and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries—all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.