Senior Manager I, Operations Store Fulfillment Process Design and Simplification

Position Summary...

What you'll do...

The Senior Manager I, Operations Store Fulfillment Process Design and Simplification will lead the identification and documentation of process defects for digital personal shopper picking processes.

What you’ll do

• Leads failure & pain points/defects/hypercare work for Store Fulfilment
• Reviews digital personal shopper processes at a granular level of detail to drive alignment between current process and SOP steps.
• Uses sound logic to make observations and data about the current Associate process flow methods and where improvements are needed
• Analyzes and interprets information by using various analytical methodologies for one or more initiative work streams to improve business efficiency
• Develops business cases to measure and prioritize pain points based on quantitative impact process and data analysis
• Partners with store operations, product management, and other cross-functional teams to deliver initiatives for In Full, On Time, and EDLC pillars.
• Oversees the execution of large-scale, complex projects, work streams, and programs by managing and modifying associated project plans
• Identifying performance standards; measuring progress and adjusting performance accordingly.
• Develops creative solutions within business areas to reduce costs and meet business goals
• Drives activities and projects that generate revenue, offset operational expenses, mitigate loss, and allocate or influence budget spending by researching and integrating information and data
• Leverages feedback from cross-functional partners to streamline and improve processes
• Consults with business partners, managers, co-workers, or other key stakeholders Live our Values Culture Champion
• 25% travel for store visits required

Qualifications

Minimum Qualifications

• Bachelor’s degree in Business Administration, Engineering, Operations , or related field OR 5 years’ experience in operations, project management, product, communication, PMO, data analytics or related area. 1 year’s supervisory experience.
• Experience in business development or research
• Strong leadership skills
• Exceptional data analytical and problem-solving skills
• Exceptional verbal and written communication skills
• Exceptional presentation skills and Executive level presentation experience

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Benefits & Perks:

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Equal Opportunity Employer:

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

Who We Are

Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life. careers.walmart.com

Live our Values
Culture Champion
• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.
Servant Leadership
• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
Embrace Change
Curiosity & Courage
• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Digital Transformation & Change
• Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
Deliver for the Customer
Customer Focus
• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.
Strategic Thinking
• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy.
Focus on our Associates
Diversity, Equity & Inclusion
• Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.
Collaboration & Influence
• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.
Talent Management
• Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...