Maintenance Technician - Health and Wellness Non-Store Operations Monday-Wednesday 05:30am - 05:30 pm

Position Summary...

What you'll do...

We are hiring a full-time Maintenance Technician for A-shift working Monday-Wednesday between the hours of 5:30am - 5:30pm. This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job-related responsibilities and duties throughout the facility as assigned and/or as necessary.

Essential Functions

An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.

• Influential Communication: Possess knowledge of: Verbal/nonverbal behaviors; application and allocation of business communication styles/techniques in ambiguous and challenging situations; situational awareness; communication channels/mediums; interpersonal skills and universal relationship building with ability to connect seemingly unconnected parties; influencing styles. To be able to carry out the following responsibilities: Organizes thoughts and communicates credibly and concisely within scope; presents to and influences team members and business partners, conveying messages through a basic understanding of the relevant context; utilizes relevant data and fact-based information to articulate results and provides a recommendation in a structured manner; seeks and provides constructive feedback and provides ideas/recommendations on processes; proactively builds professional network.

• Operational Excellence: Possess knowledge of: regulatory and reporting requirements; Standard Operating Procedure documentation; key functional roles within assigned department. To be able to carry out the following responsibilities: Explains operational functions and key functional roles of assigned department of unit; clarifies the role of each department and its relevance to the enterprise strategy; describes the interdependence of support functions and line operating functions; identifies the primary operational functions of the organization; understands where to locate and how to read One Best Way and Standard Operating Procedure information; locates information regarding fundamental practices and policies; lists common tasks and activities performed by operations functions and subfunctions.

• Partnership & Collaboration: Possess knowledge of: Stakeholder identification and mapping; stakeholder analysis; stakeholder communication; stakeholder engagement techniques; stakeholder management effectiveness tools and methods; fluency in many specialized business vernaculars. To be able to carry out the following responsibilities: Supports the development of business cases and recommendations. Owns delivery of project activity and tasks assigned by others. Supports process updates and changes. Solves simple business issues. Demonstrates functional knowledge of the business unit/organization being supported.

• Data & Digital Literacy: Possess Knowledge of: Data collection modes, techniques, and tools; data analytics & visualization tools and techniques; existing and upcoming digital applications; technology innovation trends & industry benchmarks; data quality governance. To be able to carry out the following responsibilities: Gather data, information and content in a digital environment and interprets appropriately. Ability to effectively communicate through data story-telling. Review data across systems to ensure completeness of data and applies data quality checks. Analyze and create reports by using existing models/templates. Apply digital techniques and tools for effective representation of the data to stakeholders. Suggest tasks that can be automated using technology. Identify opportunities for improving our data-driven decision-making

• Negotiation: Possess knowledge of: Negotiation techniques, tactics, tools, systems, and processes; methods to create WIN-WIN opportunities for partners and organization; relationship and stakeholder management techniques; communication practices. To be able to carry out the following responsibilities: Prepare and compile relevant information and data for use in negotiations. Understand negotiating position, key drivers/levers, and desired outcomes. Make decisions based on facts; weigh up the pros and cons; and be able to explain the reasoning behind decisions. Effectively engage at all levels in well thought out conversation that takes a position.

• Vendor Management: Possess Knowledge of: Vendor polices; vendor request processes; vendor quality standards. To be able to carry out the following responsibilities: Explains the organizational process for soliciting and selecting vendors; identifies efficient means of monitoring and measuring vendor performance; defines common terms and conditions of agreements with vendors; describes programs useful for improving vendor services.

• Task Delegation: Possess knowledge of: Task delegation techniques; progress monitoring tools and processes. To be able to carry out the following responsibilities: Identifies the responsibilities of each party in a delegated activity; provides examples of appropriately delegated responsibilities; identifies common challenges and obstacles to delegation; describes the need for setting priorities and establishing milestones as part of delegation responsibilities. Custodial Activities: Possess Knowledge of: Operational requirements of floor-cleaning equipment, tools, machines, and company-approved chemicals used to perform routine cleaning procedures. To be able to carry out the following responsibilities: Uses cleaning equipment, agents, and techniques (for example, mops, vacuum cleaners, pesticides) to clean dirt, sterilize supplies, and dispose waste in assigned areas; performs routine cleaning disinfecting tasks; participates in deep cleaning and sanitation projects (for example, quarterly cleaning schedules); follows checklists of cleanliness standards and requirements in compliance with applicable environment codes and regulations; reports shortages or failures of custodial facilities and materials to senior staff for purchase or repair needs.

• Schematics and Technical Drawings: Possess Knowledge of common drafting tools, procedures and processes; blueprints; technical drawing specifications. To be able to carry out the following responsibilities: Describes common drafting conventions, tools, procedures and processes. Identifies basic functions and features of a design and visualization system. Reads sketches and follow blueprints to determine the location of wiring and equipment. Locates and interprets blueprints relevant to own organization or domain. Interprets computer drawings and specifications produced.

• Electrical Systems and Controls : Possess Knowledge of: Wiring schematics; electrical inspection procedures; electrician tools; safety codes and regulations. To be able to carry out the following responsibilities: Navigates and troubleshoots control systems. Identifies electrical design concepts and techniques used in supply chain. Demonstrates knowledge of wiring schematics ensuring they meet requirements and are safe and compliant. Explains procedures and tools for inspecting existing electrical work. Demonstrates a basic understanding of electrician services. Lists applicable safety codes and regulations.

Competencies

An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.

• Customer/Member Centered: Satisfy the Customer/Member - Uses information and feedback to determine customer/member expectations. Works with others to exceed customer/member expectations. Seeks out ways to improve customer/member service. Teaches others how to find and use resources to respond to customer/member requests.

• Planning and Improvement: Plan for and Improve Team Performance - Plans work based on business priorities and explains to others what is needed to get work done. Identifies and oversees the tasks needed to reach goals. Looks for and suggests ways to improve performance and results.

• Influence and Communicate: Communicate and Promote Commitment - Gives the information needed to gain support for ideas or plans. Builds trusting relationships and works with others to reach goals. Shares clear priorities and work practices with others. Prepares written work that is accurate and complete. Communicates in a respectful and professional manner.

• Adaptability: Adapt to Requirements - Adapts to changing demands and business needs. Encourages and embraces change, even when others hesitate. Builds the knowledge and skills to handle challenges and tasks. Sets an example for others when implementing changes (for example, readily carries out improvement efforts, handles change-related issues). Shows support for, commitment to, and trust in changes.

• Judgment: Make Informed Choices - Makes timely and effective decisions, even when information is not clear. Identifies and uses policies, procedures, and guides to make the right choices. Uses resources, data, tools, and facts to set priorities and make informed decisions. Identifies what might be a problem and corrects it or clearly describes it to those who can correct it. Execution and Results: Oversee Work and Get Results - Makes sure work is completed to expectations. Executes plans and manages own and others' time so that priorities are met. Gives others the support and information they need to get results. Organizes tasks and makes sure they are completed on time.

• Ethics and Compliance: Oversee Performance to Ethical Standards - Clearly explains policies and procedures and teaches others how to act in accordance with them. Guides associates on how to use the highest standards of integrity and ethics in their work. Helps managers find and correct ethical and legal problems. Treats all associates fairly and with respect.

• Talent: Provide Information and Feedback - Guides and teaches associates on how to perform their work. Assigns tasks to associates and provides the tools they need to carry them out. Gives clear, constructive feedback on performance to associates and leaders. Recognizes associates for their positive contributions. Shows concern for associates and is available to meet with them. Looks for and follows up on developmental opportunities.

Minimum Qualifications

• 2 years’ experience repairing or maintaining optical, pharmaceutical, mechanical, or electrical equipment in an industrial setting.

• 1 years’ experience working with blueprints, schematics, and equipment manuals

• ​1 years’ experience in construction, industrial, production or manufacturing environment

• Additional certifications may be required based on State laws or requirements.

Preferred Qualifications

• 4 years’ experience repairing or maintaining optical, mechanical, or electrical equipment in an industrial setting

• Completion of course work in the following areas (General Print Reading, Introduction to Electronics, Introduction to Electricity, Centrifugal and Positive Displacement Pumps, Fundamentals of Digital Electronics)

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...