Associate Director, Insights Consulting - Apparel

Position Summary...

What you'll do...

About Walmart Marketing

Named Ad Age’s Marketer of the Year in 2022, you’ll join an internationally recognized team of thinkers, creators, and problem solvers passionate about helping people save money and live better.

Walmart Marketing is a dynamic, multidimensional organization dedicated to redefining how the world shops through impactful creative and fast-paced innovation – all grounded in customer insights and brand strategy. We live out our company values each day while striving to exceed customer expectations and drive growth for the company.

We orchestrate marketing campaigns and experiences that reach millions of daily shoppers. Our work spans the digital and physical spaces and combines the work of numerous internal teams and external advertising and media agencies. Our teams work together to show our customers how they can save money and live better. If you are motivated by complex challenges and want to build the future of commerce and consumer services, a Marketing role at Walmart could be what you’ve been looking for.

As a Associate Director of Customer Insights & Strategy at Walmart, you will sit at the heart of what it means to be customer obsessed, and therefore heart of everything we do. Advocating for our customer is the foundation of growing the business, and we’re looking for a talented person to drive the implementation and strategies that will make a Walmart a trusted and loved retailer.

As part of the Merchandising Insights Team, you will leverage customer insights to inform and shape Walmart Merchant business strategies.

• Our agile team is tasked to ensure that relevant and actionable insights are identified for both long-term and key short-term priorities.

• Customer insights are brought to life through the thoughtful integration and persuasive storytelling of multiple sources including primary, secondary, internal analytics, and syndicated/POS data.

• Successful Merchandising Insights team members are expected to build and maintain relationships across multiple functions of the organization such as Merchandising, Marketing, Operations, Finance, and Product Teams.

Preferred Skills

• Strong background in primary research and/or retail analytics

  • Employs relevant customer primary research methods & techniques

  • Leverages retail industry experience, particularly in strategy, operations, and customer experience

  • Has a solid understanding of data analytics, relational databases, and visualization tools

  • Exhibits excellent organization skills, and ability to lead multiple projects/ responsibilities

  • Ensures quality and standard of work output through effective project management of third-party vendors

• Consultative experience and thought leadership skills to see the big picture without sacrificing attention to details

  • Leads solution development and delivery of complex and/or large consulting projects that support multiple business areas or categories

  • Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and implementing strategies

  • Provides consultative opinions (i.e., a point of view) and expertise to senior and executive leadership based on review and oversight of research and analysis findings

• Polished communication skills with ability to clearly convey complex data and information across a broad landscape of clientele

  • Passionate about not just sharing data but telling a story through meaningful insights

  • Leverages a variety of data sources to reconcile the insights as well as deliver actionable recommendations

  • Communicates insights across multiple business topics/initiatives effectively

• Ability to develop and foster collaborative business relationships

  • Passionate and driven collaborator and teammate

  • Partners with functional leadership and other cross-functional leaders across the organization (e.g., Customer Experience, Merchandising) to develop solutions for complex and/or large projects, ensure buy-in for recommendations as necessary and ensure alignment on data analysis and research strategies

  • Provides consulting expertise and acts as a subject matter expert to senior functional leadership (e.g., SVPs & EVPs)

  • Proactively maintains existing relationships and develops new relationships with external business partners and vendors

Why this job/why Walmart?

• Make an impact at the largest retailer in the world

• Have a seat at the table with senior leadership, and play an important role in influencing the future strategic direction of the company

• Gain broad exposure and experience in working with a variety of industry leading insights vendors, resources, and tools

• Create a meaningful and fulfilling career with continuous opportunities for personal growth and professional advancement

What Success Looks Like for the Role

• Communicates & persuades business partners and the broader organization to act based upon the insight recommendations

• Advocates on behalf of the customer

• Is a trusted and valued member of the Customer Insights Team

• Leads cross-functional insights projects and initiatives

• Proactively anticipates business problems/opportunities

Minimum Qualifications

• Bachelor’s degree in relevant fields required (Business Administration or related fields), MBA or equivalent preferred

• 8+ years marketing research, data analytics, or consulting related fields

• Experience working cross-functionally, managing initiatives at scale, and delivering results.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions – while being inclusive of all people.

Who We Are

Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life. careers.walmart.com

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...