UHP (Unlock Human Potential)

UHP is a veteran-focused education and leadership development organization based on an 800-acre campus in Northwest Arkansas. Through immersive, high-impact programs, we develop service members and veterans into leaders—equipped with the skills, mindset, and purpose to thrive in their next chapter.

Our approach is built on four core pillars: Think. Train. Feel. Lead.

We integrate human performance, leadership development, and real-world skill building to prepare individuals for meaningful, long-term careers.

Hospitality Specialist

The Opportunity

The Hospitality Specialist plays a critical role in delivering the UHP experience. This position ensures our campus environment reflects excellence at every level—clean, organized, and ready to support students, staff, and guests.

Through responsibilities such as maintaining guest rooms and common areas, managing laundry, replenishing supplies, and upholding sanitation standards, this role directly impacts the daily experience of those on campus.

What You’ll Do

Daily Execution

• Maintain cleanliness and organization across student quarters and campus facilities
• Perform vacuuming, dusting, mopping, disinfecting, and full bathroom cleaning
• Replace linens and ensure beds are properly made and presentation-ready
• Monitor and replenish guest amenities to maintain a fully stocked and welcoming environment
• Execute laundry operations (student, guest, kitchen, and event linens)
• Follow and uphold UHP Hospitality SOP standards
  
  

Weekly & Scheduled Responsibilities

• Complete deep cleaning and detail cleaning assignments
• Manage linen inventory, care, and rotation schedules
• Support seasonal and project-based cleaning initiatives
  
  

Guest & Campus Support

• Prepare spaces for guest arrivals and student accommodations
• Maintain furniture, fabrics, and campus interiors
• Assist with errands and hospitality-related support as needed
• Report maintenance or equipment issues to the Hospitality Lead
  
  

Experience

What We’re Looking For

• Previous housekeeping or cleaning experience preferred
• Familiarity with cleaning tools, products, and best practices
  
  

Core Attributes

• Reliable, consistent, and accountable
• Positive attitude with the ability to adapt in a dynamic environment
• Strong communication skills and ability to follow direction
• Team-oriented mindset with a willingness to contribute where needed
  
  

Requirements

• Flexible and available for evenings and weekends as required
• Reliable transportation
• Physically capable of performing job duties (lifting, bending, standing, etc.)
  
  

Physical Requirements

• Ability to lift up to 50 lbs regularly
• Full range of motion (bending, kneeling, reaching, standing for extended periods)
• Ability to move furniture and carry supplies as needed
  
  

Compensation & Benefits

• Competitive compensation package
• 401(k)
• Health, dental, and vision insurance
• Paid time off
• Professional development support
• Access to UHP performance and recovery facilities
  
  

Schedule

• Flexibility required, including occasional weekends based on campus needs
  
  

Why UHP

• Belong to something, Believe in something, Strive for something.
• Work alongside a team committed to excellence, growth, and purpose
• Direct impact on the lives of service members and veterans
• Work in a unique, high-performance campus environment