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Closing Date:

06/10/2025

Type of Position:

Library ServicesNo

Job Type:

RegularNo

Institution Name:

University of Arkansas, Fayetteville

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Appli­cants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.

Department:

Annex and Stackshttps://libraries.uark.edu/

Summary of Job Duties:

The User Services Stacks Specialist is responsible for ensuring that the library opens reliably and on time. Key responsibilities include conducting security rounds and checking book drops. This position works closely with the supervisor to prioritize important projects related to the stacks, such as shelving, shelf reading, and transferring collections, all aimed at improving space and accessibility. In addition, the specialist communicates with library liaisons about lost items and manages urgent requests, holds, and recalls in collaboration with other User Services supervisors. This position is responsible for processing and placing hold requests and resource-sharing items into pick-up lockers. Additionally, the specialist provides back-up support to the User Services Help Desk. This position reports to the Stacks and Spaces Coordinator.

This position is expected to report to campus and provide on-site library services during inclement weather events in accordance with Mullins Library’s Inclement Weather Policy.

Regular, reliable, and non-disruptive attendance is an essential function of this job, as is the ability to create and maintain collegial, harmonious working relationships with others.

Qualifications:

Minimum Qualifications:

• The formal education equivalent of a high school diploma

Applicable equivalencies may be considered on the above qualifications.

• At least two years of customer service experience

Preferred Qualifications:

• Two or more years of previous experience working in academic or public libraries in a public service role
• Experience with Ex Libris’ Alma/Primo Integrated Library System

Knowledge, Skills, and Abilities:

• Aptitude to work in a complex setting and work independently and collaboratively in a team environment
• Strong customer service skills
• Effective organizational, interpersonal, and communication skills
• Demonstrated attention to detail
• Ability to prioritize and meet expected deadlines, use judgment and analytical skills for problem-solving, and seek consultation when appropriate
• Demonstrated ability to use sound judgment

Additional Information:

Minimum salary: $36,300, commensurate with education and experienceCover Letter/Letter of Application, List of three Professional References (name, email, business title), ResumeProof of Veteran StatusMatthew Kelly; Stacks and Spaces Coordinator; mekelly@uark.edu

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Special Instructions to Applicants:

When completing your application, please upload the following: letter of application highlighting education and experience related to the position qualifications, résumé, and a list of three current references (names, addresses, emails, and telephone numbers).

Pre-employment Screening Requirements:

Criminal Background Check, Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

N/A

Frequent Physical Activity:

N/A

Occasional Physical Activity:

N/A

Benefits Eligible:

Yes