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Administrative Support Assistant II

University of Arkansas

University of Arkansas

Administration, Customer Service
Fayetteville, AR, USA
Posted on Dec 21, 2024

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).


If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.


Closing Date:

01/06/2025


Type of Position:

Administrative Operations and Support


Workstudy Position:

No


Job Type:

Fixed Duration of Project/Grant (Fixed Term)


Work Shift:


Sponsorship Available:

No


Institution Name:

University of Arkansas, Fayetteville

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance Arkansas and build a better world through education, research and outreach by providing transformational opportunities and skills, promoting an inclusive and diverse culture and climate, and nurturing creativity, discovery and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Appli­cants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.


Department:

Work Control


Department's Website:


Summary of Job Duties:

The Administrative Support Assistant II for the University of Housing Service Center is an essential personnel staff member that helps facilitate the 24/7, 365 days a year central service communication hub for University Housing. This position supports the unit by answering calls, creating maintenance tickets, monitoring electronic residence hall door systems, coordinating the dispatch of emergency maintenance personnel, creating, and distributing electronic shift logs and other responsibilities as assigned. This position will work 4:00 pm - 12:00 am Monday-Friday.

Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.


Qualifications:

Minimum Qualifications:

  • The formal education equivalent of a high school diploma

  • At least one year of specialized training in business management, business education, or a related field

  • At least two years of experience in a specialized or a related field applicable to work performed

Applicable equivalencies may be considered for the above qualifications.


Knowledge, Skills, & Abilities (KSAs):

  • Knowledge of record-keeping procedures

  • Knowledge of work-related subject area

  • Knowledge of computers and software applications

  • Basic knowledge of fire alarm panel systems such as Triple S System. i.e. (fire alarms and trouble signals)

  • Ability to conduct research and compile data into report form

  • Ability to establish and maintain filing systems

  • Ability to operate standard office equipment

  • Ability to analyze documents to determine compliance with regulations, and procedures

  • Ability to communicate both orally and in writing in the English Language

  • Ability to operate DSX Access System software interface

  • Ability to turn DSX companies off and on during holiday breaks

  • Ability to use 2-way radio communications system


Additional Information:

This position is renewable annually based on continued need for the position, availability of funding, and satisfactory job performance.


Salary Information:

$35,708 X 12% Shift Differential = $ 39,992.96 commensurate with education and experience


Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status


Recruitment Contact Information:

John Cornelius


All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.


Special Instructions to Applicants:


Pre-employment Screening Requirements:

Criminal Background Check, Sex Offender Registry, Substance Abuse Testing

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds inclusion, opportunity, educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.


Constant Physical Activity:

Manipulate items with fingers, including keyboarding, Sitting, Talking


Frequent Physical Activity:

N/A


Occasional Physical Activity:

N/A


Benefits Eligible:

Yes