Research Services Coordinator
University of Arkansas
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Closing Date:
Type of Position:
Library Services
Workstudy Position:
Job Type:
Regular
Work Shift:
Sponsorship Available:
Institution Name:
University of Arkansas, FayettevilleFounded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance Arkansas and build a better world through education, research and outreach by providing transformational opportunities and skills, promoting an inclusive and diverse culture and climate, and nurturing creativity, discovery and the spread of new ideas and innovations.
The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.
As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.
Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.
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Department:
Special Collections Architectural Archives
Department's Website:
Summary of Job Duties:
Under the supervision of the Director of Special Collections Services, the Research Services Coordinator is responsible for managing the Special Collections reading room and researcher experience. The coordinator manages the day-to-day functions of the reading room and serves as the primary point of contact when communicating and coordinating researcher needs and workflows among units within the Libraries, including Interlibrary Loan, Digital Services, LINX (offsite storage facility), and Shipping & Receiving. This management includes responding to and assisting researchers; coordinating collections and stacks maintenance for collections used by Research Services; responding to researcher reference questions and coordinating referrals to subject specialists, and training all Special Collections staff, faculty, and student assistants who work shifts in Research Services. This position serves as the primary administrator for Research Services’ use of Aeon, a researcher registration and request management software solution, including circulation functions as well as monthly and annual reporting. The coordinator is responsible for reviewing and revising service updates and policies to promote equitable and inclusive access in accordance with professional best practices and creating and maintaining workflows and workflow documentation. This position supervises full-time staff and student assistants and may coordinate work of interns and other temporary staff members. This position contributes to the Special Collections Division and Library goals and priorities as assigned, with a special emphasis placed on outreach.Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.
Qualifications:
Minimum Qualifications:
Bachelor’s degree
At least one year of experience working in a library, archives, museum, or related institution
Demonstrated experience providing reference and research support in a library, archives, or museum
Demonstrated experience creating, maintaining, and documenting workflows
Demonstrated experience using and managing software solutions to facilitate and streamline workflows
Preferred Qualifications:
At least two years of experience working in a library, archives, museum, or related institution
Experience with patron and workflow management systems in a library or archives environment
Experience with conducting research with archives and special collections materials
Graduate work in libraries, archives, museums, the humanities, or equivalent
Supervisory experience of full-time staff members, student assistants, or volunteers
Knowledge, Skills, and Abilities:
Knowledge of supporting reference and research needs in a special collections or archives
Knowledge of archival finding aids, digital collections, library catalogs, and other library research tools
Demonstrated skill in managing computerized data entry processes and running reports
Effective written and verbal communication skills
Ability to work independently and in teams with community researchers, students, staff, and faculty
Ability to balance competing priorities from different stakeholders
Additional Information:
Salary Information:
Required Documents to Apply:
Optional Documents:
Recruitment Contact Information:
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
Special Instructions to Applicants:
Pre-employment Screening Requirements:
Criminal Background Check, Sex Offender RegistryThe University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds inclusion, opportunity, educational excellence and unparalleled access for all.
The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
