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Instructional Technologist

University of Arkansas

University of Arkansas

Fayetteville, AR, USA
Posted on Wednesday, June 12, 2024

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

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If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.

Closing Date:

Type of Position:

Staff (Non-Classified)

Workstudy Position:


Job Type:


Work Shift:

Sponsorship Available:


Institution Name:

University of Arkansas at Fort Smith

University of Arkansas – Fort Smith

The University of Arkansas - Fort Smith is a dynamic, mid-sized public university that’s redefining higher education. We’re on a mission to provide transformative, hands-on learning experiences for students of all backgrounds and aspirations. Our multi-faceted approach to education offers a wealth of opportunities, with over 70 academic programs, including certificates, associate, bachelor’s, and master’s degrees. We’re committed to building a diverse community that mirrors Arkansas’s rich tapestry, reflecting our dedication to serving the state’s varied population while enhancing the quality of our institution.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life, and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10 percent of employee salary.

Fort Smith, Arkansas

Nestled along the Arkansas River, this vibrant city offers a perfect blend of history, culture, and natural beauty. Immerse yourself in the rich heritage of the Old West at the Fort Smith National Historic Site, explore the eclectic local art scene, or take a scenic stroll along the picturesque riverfront trails. With a welcoming community, diverse dining options, and a thriving downtown, Fort Smith is the ideal destination for history enthusiasts and those seeking modern amenities.

Thank you for your interest in joining our university. Below you will find details for the position including any supplementary documentation and/or questions you should review before submitting your application. For general application assistance or if you have questions about a job posting, please contact Human Resources at (479) 788-7080.

If you have a disability and need assistance with the hiring process please contact Human Resources at 479-788-7080. Applicants are required to submit a request for each position to which they have applied.


Instructional Support

Department's Website:


Summary of Job Duties:

The instructional technologist will support the Instructional Support team and will work closely with faculty to share best practices, take care of IS service tickets, handle basic LMS and their educational technology administration. They will have strong communication skills, an appetite for collaboration and an understanding of instructional design principles and practices. The instructional technologist is a member of the Instructional Support department. The position reports to the Director of Instructional Support.


Education & Work Experience: Minimum requirements include a bachelors degree in instructional technology, instructional design, or a closely related field, and at least 1 year experience working in instructional design or technology. Master’s degree in related field and experience in higher education is preferred.

Knowledge, Skills, and Abilities: To perform the job successfully, the following competencies are required for the essential functions of this position:

  • Familiarity with Blackboard or other LMS and online educational resources and tools
  • Knowledge of ADA requirements for online course delivery
  • Demonstrated competence in Microsoft Office 365, Zoom, and Teams
  • Preferred experience with screen capture software, Adobe Creative Cloud, and video management software
  • Experience in academic coursework development and production
  • A desire to continuously learn and explore emerging eLearning techniques and technologies
  • Excellent verbal, creative, communication, collaboration, and presentation skills
  • Excellent time management skills, and the ability to prioritize tasks and to deal with multiple constituencies concurrently to meet deadlines
  • Ability to work independently and as a part of a team under minimum supervision
  • Other job related education and/or experience may be substituted for part of these requirements

Essential Duties and Responsibilities:


  • Assist the IS team with administration and training for academic technology resources (video storage, online proctoring, etc.)
  • Support the IS team in training faculty
  • Maintain and update training and template courses and materials.
  • Work with Instructional Designers in the development of help and support documentation

System Administration:

  • Assist Instructional Designers with basic Blackboard administrative tasks including creating course shells, adding instructors to course shells, etc.
  • Work with IT to archive courses and manage retention of course data

Instructional Support:

  • Support faculty and Instructional Designers to make sure courses are in compliance with UAFS online course standards
  • Help identify, develop, and implement eLearning solutions in support of online course development.
  • Support the Instructional Support team in answering faculty questions and concerns.
  • Other Instructional Support related duties
    • Perform other work-related duties as assigned

*items listed are common examples of the duties and responsibilities within each category, but are not meant to be exhaustive.

Additional Information:

Working Relationships: This position works with faculty, staff and students in training, support, and consultation to ensure effective and engaging online teaching and learning. Works closely with Technology Support staff in the administration, maintenance, updating, and troubleshooting, including student support, to maintain and support the Blackboard Learn learning management system.

Special Job Dimensions: Work includes office, lab, and classroom settings, including assisting users with technology. Includes some setup of audio and video equipment in labs, offices, and classrooms. Some minor lifting and working under desks (to adjust cables and equipment) is occasionally required.

Salary Information:

$45,000-50,000/year, commensurate with education and experience.

Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume, Unofficial/Official Transcript(s)

Optional Documents:

Proof of Veteran Status

Special Instructions to Applicants:

For full consideration, please apply by July 1, 2024.

Recruitment Contact Information:

Human Resources 479-788-7080

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Child Maltreatment, Criminal Background Check, Motor Vehicle Reports Check

This position may be subject to a pre-employment criminal background check, sex offender registry check, financial history background check, and/or drug screening. A criminal conviction or arrest pending adjudication and/or adverse financial history alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background checks and drug screening information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All applicant information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:


Frequent Physical Activity:


Occasional Physical Activity:


Benefits Eligible: